Assistant Manager Worth, IL at Crisis Center for South Suburbia

Worth, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Jul, 26

Salary

20.36

Posted On

13 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Retail management, Customer service, Cash handling, POS systems, Volunteer coordination, Merchandising, Inventory management, Staff scheduling, Organizational skills, Clerical skills, Basic math, Microsoft Office, Donation processing, Pricing strategy, Communication

Industry

Individual and Family Services

Description

Benefits: 403 (b) Competitive salary Paid time off Why Join Neat Repeats? Neat Repeats Resale is more than a retail store—it directly supports the mission of the Crisis Center for South Suburbia. Every sale contributes to critical services for individuals and families impacted by domestic violence. This role is ideal for someone who enjoys retail, values community impact, and thrives in a dynamic, mission-driven environment. Position Summary The Assistant Manager plays a key role in supporting daily store operations at Neat Repeats Resale. This position partners closely with the Store Manager to meet sales goals, maintain accurate financial records, and ensure the store is clean, organized, and effectively merchandised. This role also serves as a primary point of contact for volunteers, overseeing recruitment, scheduling, training, and retention efforts to maintain consistent staffing and a positive volunteer experience. The Assistant Manager is responsible for processing donations, supporting pricing procedures, and facilitating communication between store staff and leadership. This position requires strong organizational skills, attention to detail, and a proactive approach to improving store operations and enhancing both customer and volunteer engagement. This role is part-time (15 hours per week) and does include evening and weekend hours. Key Responsibilities Store Operations Collaborate with the Store Manager on daily priorities, projects, and sales goals Assist with verification of cash drawers and accuracy of reporting Maintain a $100 cash bank Support seasonal merchandising and product displays Ensure store and volunteer areas remain clean and organized Maintain an efficient and well-organized stockroom and sorting area Report facility or maintenance needs to the Store Manager Process incoming donations in a timely manner Research items to support accurate and competitive pricing Monitor daily pricing completed by volunteers Volunteer Coordination Coordinate volunteer schedules to ensure adequate staffing coverage Train volunteers on store procedures, tasks, and expectations using established checklists Educate volunteers on identifying high-value items (e.g., antiques, art, jewelry, furs) for manager review Assist in oversight of volunteers, including community service participants Ensure volunteer adherence to Neat Repeats policies and procedures Maintain regular communication with volunteers, including monthly check-ins Encourage participation in trainings and agency-wide events Administrative & Customer Service Attend monthly meetings led by the Retail & Resource Officer Deliver excellent customer service to donors and shoppers Participate in store-wide sales events Support initiatives to increase store revenue and profitability Complete and submit daily shift reports to the Store Manager Perform other duties as assigned Qualifications Education High School Diploma or equivalent required Valid Driver’s License required Experience 1–3 years of retail management and/or customer service experience Experience with cash handling and POS systems Experience working with volunteers preferred Knowledge of or interest in resale and retail trends Strong organizational and project management skills Strong clerical and basic math skills Proficiency in Microsoft Office (Excel, Word, PowerPoint)

Responsibilities

The Assistant Manager supports daily store operations, including merchandising, financial reporting, and donation processing. They also oversee volunteer recruitment, training, and scheduling to ensure consistent store staffing.