Assistant Night Manager at Accor
Sydney NSW 2000, , Australia -
Full Time


Start Date

Immediate

Expiry Date

26 Nov, 25

Salary

0.0

Posted On

26 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Hospitality

Description

Company Description
At Accor, we are over 330,000 Heartists® across 110 countries. Building on the strength of our teams and our diverse holistic ecosystem of 45+ brands, experiences & solutions, we are breaking new ground to shape the hospitality of tomorrow, connecting cultures with heartfelt care.
Pullman Sydney Airport is located in the centre of Mascot Business Park and is only a short walk from Mascot train station. The premium 5 star hotel at Sydney Airport brings contemporary style and functional design with a smart open layout and 229 rooms and suites. With five multifunctional spaces – including modular conference rooms for up to 200 guests, two executive boardrooms, and a dedicated quiet zone – every detail at our hotel is considered to empower connection, creativity, and focus. The hotel delivers a fantastic food and beverage product with Mobius Bar & Grill located on premise - a relaxed and flexible environment, serving in house and external guests.
Job Description
We are looking for a Full time Assistant Night Manager to work alongside the Night Manager, lead our friendly, dynamic Front Office Team and be responsible for the overnight operation of the hotel.

Responsibilities
  • Assisting with check-in and check-out of guests, ensuring all procedures are adhered to
  • Fostering strong communication between the Night team and other hotel departments
  • Actively resolve guest complaints and challenges to high levels of satisfaction
  • Provide guidance, supporting training and leading the team
  • Take responsibility for the night audit function alongside the Night Manager, ensuring that all auditing income and revenue reporting are collated to a high level of accuracy.
  • Being on top of controlling costs such as wages, expenses etc.
  • Own the process of setting, implementing and reviewing service standards for the night team
    Qualifications
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