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Assistant Night Manager at Accor

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

12 Feb, 26

Salary

75915.0

Posted On

14 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Time Management, Communication Skills, Front Office Experience, Problem Solving, Safety Management

Industry

Hospitality

Description

Company Description Swissôtel Sydney is a premium five-star hotel situated in the vibrant center of Sydney’s business, retail, and entertainment district. The hotel features 369 elegantly designed guest rooms and suites, offering a modern and sophisticated experience tailored to both business and leisure travelers. Guests can enjoy world-class amenities, including the award-winning Spa & Sport wellness center, a stylish restaurant and lobby bar, a fully equipped fitness center, an outdoor swimming pool, and eight cutting-edge meeting spaces including a heritage-listed ballroom that can accommodate up to 400 guests. As part of Accor’s Premium brands, Swissôtel Sydney is seeking for a Full Time Assistant Night Manager to join our overnight team. Job Description The Role Welcoming guests to the hotel whilst providing prompt, courteous and efficient check in and check out Look after overall safety and security of the hotel during night shift Manage the night audit process using Ariel Robotic system Support the night manager and Front Office Leadership team in driving hotel targets Meeting and exceeding guest expectations and confident handling of customer complaints in an efficient and proactive manner Qualifications What we are looking for A natural ability to authentically connect with people Excellent time management skills Previous Front Office experience is desirable Previous experience with Opera Cloud is favourable Exceptional communication skills Can work graveyard hours 11pm to 7am, 5 nights/week (full time, 38 hrs/week) Valid NSW RSA Candidates to have Full time work right in Australia Additional Information What We Offer A fun and supportive work environment with a dedicated management team Exciting career growth and development opportunities within the hotel and across the Accor group HIGA 2020 Managerial Salary Absorption $75,915 + super

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Responsibilities

Welcoming guests and providing efficient check-in and check-out services. Managing the night audit process and ensuring the safety and security of the hotel during the night shift.