Assistant Night Manager at Accor

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

07 Jan, 26

Salary

0.0

Posted On

09 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Hospitality, Leadership, Guest Service, Attention to Detail, Team Motivation, Cash Handling, Operational Performance, Health and Safety, Communication, Empathy, Problem Solving, Decision Making, Front Office Management, Customer Satisfaction, Service Delivery, Loyalty Programs

Industry

Hospitality

Description

Company Description Why work with Manly Pacific and Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. Nothing beats working by the iconic Manly Beach, with the unique views and talented group of team members. Job Description We are actively searching for an experienced hospitality professional to join our Manly Pacific family as an Assistant Night Manager! As the Assistant Night Manager, you are a confident and approachable individual who thrives in a fast-paced environment. Your keen attention to detail and ability to read guests’ needs set you apart, ensuring each night shift runs smoothly and guests receive outstanding service. You bring a results-driven mindset to your role and continuously strive for excellence in guest satisfaction and operational performance. Responsibilities: Assist in overseeing and managing the night-time operations of the hotel, ensuring seamless service delivery throughout the shift. Act as the hotel’s representative on behalf of the General Manager and Front Office Manager in their absence. Lead and motivate the night team to uphold a welcoming and caring culture, creating memorable experiences tailored to each guest. Ensure the consistent application of Accor’s guest loyalty and recognition programs during the night shift. Connect authentically with guests and team members by actively listening and demonstrating empathy, fostering a sense of belonging. Champion health and safety standards by leading through example and adhering to Accor’s procedures. Manage and support front desk operations, including guest check-ins, check-outs, and handling any guest requests or issues promptly. Assist with nightly reporting and communication to day management for smooth transitions between shifts. Oversee and manage night shift finances, including cash handling, reconciliation, and ensuring financial procedures are followed accurately. Qualifications Qualifications and Experience: Full working rights in Australia. Leadership experience at a supervisory level or above. Previous Front Office or similar experience, with knowledge of the Opera system preferred. Passion for people and hospitality. Hands-on, natural-born leader with the ability to nurture, develop, and bring out the best in your team. Ability to make independent and confident decisions. Availability to work varied shifts, including weekends and public holidays. Additional Information What’s in it for you: Work in front of the iconic Manly Beach Benefits Your Way - Great team member benefits (up to 70% off for you to live it up across all Accor Properties & Restaurants) Employee Assistant Program, Birthday day off, Anniversary gifts, discounted gym membership and much more! Work for one of the most prestigious hotels in all of Sydney Dry-cleaning on us: you won’t need to worry about ironing and/or washing your uniform on your days off, we encourage you to embrace life instead! Welcome to our coastal lifestyle. Follow the sun. Feel the breeze. Experience Manly Pacific. To apply please follow the link below or send your resume to [email protected].

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Responsibilities

Assist in overseeing and managing the night-time operations of the hotel, ensuring seamless service delivery throughout the shift. Lead and motivate the night team to uphold a welcoming and caring culture, creating memorable experiences tailored to each guest.