Assistant Night Manager
Hotel Brand: Crowne Plaza Hotels & Resorts
Location: Australia, Victoria, Melbourne
Hotel: Melbourne (MELFS), 1-5 Spencer Street, 3008
Job number: 122777

ABOUT US

Crowne Plaza Melbourne is the perfect destination for your next staycation, family holiday or romantic escape. At Crowne Plaza Melbourne you can find big city adventure combined with some well-deserved time to relax. Experience the vibrancy and eclectic culture for which Melbourne is renowned with central accommodation near Melbourne CBD. Crowne Plaza Melbourne is ideally located on the Yarra River, only steps away from the restaurants and bars of the South Wharf precinct, CBD shopping, and South Melbourne with its popular cafes and markets.

WHAT WE NEED FROM YOU

• 1+ years experience in hospitality
• Great communication skills between colleagues and with our guests
• Confident in Problem handling
• Problem solving, training and organisational skills
• Proficient in the use of Microsoft Office and Opera
• Experience working in a large hotel in a Front Office environment
• Proven ability to lead & develop a team, improve guest satisfaction & maintain standards
• A proactive approach to developing & maintaining strong relationships with internal & external stakeholders
• Strong organisational, written & communication skills, with strong attention to detail
• Ability to work in a fast-paced environment & prioritise workload
• Flexible to work weekends & evenings across a 7-day roster
• Must have a Valid VIC Drivers License
• Must have VIC RSA
• First Aid certified
• Meet the legal requirements to live & work in Australia

WHO WE ARE

Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We’ve thoughtfully designed our spaces to encourage, support and celebrate great connections. We’re also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.
Our branded service style ‘Dare to Connect’ is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest’s experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.

Please refer the Job description for details