JOB OVERVIEW

We are seeking a dedicated and experienced Night Manager to oversee our operations during the night shift. The ideal candidate will possess strong leadership skills and a commitment to providing exceptional guest services. As the Night Manager, you will be responsible for ensuring a smooth and efficient operation of the hotel during overnight hours, while also addressing any guest concerns and managing staff effectively.

QUALIFICATIONS

• Previous experience in hospitality management or a similar supervisory role is preferred.
• Strong guest service skills with a focus on customer satisfaction.
• Bilingual or multilingual abilities are highly desirable to cater to our diverse clientele.
• Proven leadership skills with the ability to motivate and supervise staff effectively.
• Knowledge of hotel operations and human resources practices is an advantage.
• Excellent problem-solving skills with the ability to remain calm under pressure.
• Flexibility to work nights, weekends, and holidays as required.
  If you are passionate about providing exceptional hospitality experiences and possess the necessary skills to lead a team effectively during night shifts, we encourage you to apply for this exciting opportunity as our Night Manager.
  Job Type: Full-time
  Pay: £13.50-£15.00 per hour
  Expected hours: 40 per week

Benefits:

• Company pension
• Discounted or free food
• Employee discount
• On-site parking

Schedule:

• Night shift

Work Location: In person
Application deadline: 07/05/202

• Supervise night staff, ensuring all duties are performed efficiently and to a high standard.
• Provide outstanding guest services, addressing any inquiries or issues that arise during the night.
• Ensure compliance with hotel policies and procedures, maintaining a safe and welcoming environment for guests.
• Handle any emergencies or incidents that may occur during the night shift, coordinating with relevant departments as necessary.
• Conduct regular inspections of the hotel premises to ensure cleanliness and safety standards are upheld.
• Assist in human resources functions, including staff training and performance evaluations.
• Maintain accurate records of nightly operations, including occupancy rates and guest feedback.
• Foster a positive team environment through effective communication and leadership.