POSITION SUMMARY

The Assistant Nurse Operations Manager (ANOM) is responsible for the management of their designated unit/department, including
nursing practice and administrative oversight of the area. In conjunction with the Unit/Department Nursing Operations Manager, the
ANOM provides guidance and direction on all aspects of unit operations including customer experience, budgetary performance, human
resources activities, shared leadership, and quality outcomes.
Responsibilities:

Essential Functions

• Shared 24/7 accountability with Nursing Operations Manager
• Participates in the recruitment and selection of new team members for the unit through interviews, peer selection,

and evaluation of candidates.

• Coordinates with the Unit/Department Nursing Operations Manager and Human Resources as indicated on corrective

action, progressive discipline, and career advancement.

• Investigates event reports and provides feedback to both Unit/Department Nursing Operations Manager and team members.
• Oversight of schedules for the unit to ensure the proper mix of staff are available each shift to provide

appropriate patient care.

• Maintains oversight of patient flow and intervenes as indicated to achieve expected outcomes.
• Performs Nurse Leader rounds and reviews, to identify variance from nursing best practice and regulatory or hospital

standards. Participates in process/quality improvement initiatives to improve outcomes and standard work.

• Ensures the customer experience is upheld by all team members on shift and provides service recovery to patients

and their families as needed.

• Interfaces with patients and families to provide instruction, promote participation in patient care, and to coordinate

nursing activities.

• Participates and/or leads staff meetings, GEMBA board, or huddles; demonstrates ownership of unit and outcomes.
• Performs direct patient care activities as required to meet operational needs.
• Possesses excellent interpersonal skills and ability to work in a team environment.
• Respects the rights and privacy of others and holds staff member information in strict confidence.
• Ensures incident reports are completed appropriately and follows up with event reports as needed.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state,

and local standards.

• Maintains compliance with all Orlando Health policies and procedures.

Qualifications:

Education/Training

• Bachelor of Science in Nursing Degree (BSN) required if no Masters of Science in Nursing (MSN).
• Master of Science in Nursing (MSN), Doctor of Nursing Practice (DNP), or Bachelor of Science in Nursing (BSN) with Graduate

degree in Business or health-related field preferred.

Licensure/Certification

• Current licensure as a registered nurse in the State of Florida or Nurse

Licensure Compact (NLC).

• Maintain current Basic Life Support (BLS) certification.
• May require one or more of the following certifications based on the assigned patient population:

o Advanced Cardiovascular Life Support (ACLS)
o Pediatric Advanced Life Support (PALS)
o Neonatal Resuscitation Program (NRP)
Trauma Nurse Core Course (TNCC)
Experience
Two (2) years of experience as a Registered Nurse in an acute setting

• Shared 24/7 accountability with Nursing Operations Manager
• Participates in the recruitment and selection of new team members for the unit through interviews, peer selection