ABOUT US

Oato, a leader in sustainable oat milk production, is looking for an Assistant Office Manager to join us to support our mission of providing eco-friendly, nutritious oat milk to customers across the UK. We are a growing team which needs support in a variety of ways which will offer a rewarding and exciting role for an ambitious and hardworking individual.
Role Overview: We’re looking for a personable team-player with good experience in a company admin role including operations and accounting functions who has the initiative to put in place new office processes for a growing business. This role would be suitable for an analytic problem solver with a focus on diligent attention to detail. Demonstrable experience of working in an administrative role and the ability to use a wide range of IT software and systems is essential. Experience in writing and reviewing policies and procedures would be advantageous. The role will involve devising and maintaining office systems, including data management, production management, order/invoicing and simple book-keeping tasks. The role is salaried with a profit sharing scheme to reward long term employees.

DESIRED SKILLS AND EXPERIENCE:

• Strong background in office management, demonstrating exceptional organisational, problem-solving, and multitasking abilities.
• Proficiency in document management, with a knack for developing systems that enhance efficiency and accuracy.
• Skilled in numerical tasks, including invoicing and budget management, showcasing strong numerical aptitude.
• Expertise in customer management, with a proven track record of fostering positive customer relationships and handling enquiries with empathy and professionalism.
• Excellent communication skills, both written and verbal, and proficiency in MS Office Suite. Familiarity with Xero Accounting software and Google Drive would be an advantage.
• Ability to work independently, demonstrating initiative and a proactive approach to overcoming challenges.

• Streamline administrative processes and document management for operational efficiency across our busy production site.
• Support invoicing, ensuring accuracy and timely processing.
• Support HR tasks, focused mainly on existing staff management like holiday booking and staff wellbeing.
• Maintain scheduled customer engagement to organise logistics and receive orders.
• Facilitate internal communication and manage office supplies.