• Manage day to day operations in the service counter
• Maintain a high level of staff’s service standards
• Attend to shoppers enquiries and all aspects of customer service
• Perform centre promotions related activities such as gifts redemptions etc
• Manage a team of 3 other team members and reports to Marketing Manager

Minimum GCE ‘O’ Level

• 2 years of experience in shopping mall or hotel concierge service is preferred
• Computer literate
• Possess good leadership qualities and interpersonal skills
• Customer oriented with good communication & interpersonal skills
• Able to work on shifts, weekends & Public Holidays