Assistant Officer - Dean of Students’ Office (SHRLO) at Hong Kong University of Science and Technology (HKUST)

Hong Kong Island, Hong Kong, China -

Full Time

Start Date

Immediate

Expiry Date

02 Jun, 26

Salary

0.0

Posted On

04 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Handling Inquiries, Complaint Resolution, Application Processing, Room Allocation, Billing Management, Liaison, Record Maintenance, Confidentiality, Administrative Support, Computer Literacy, Attention To Detail, Communication Skills, Problem-Solving, Independent Work

Industry

Higher Education

Description

Department: Dean of Students' Office Job Posting Details Applications are now invited from high-caliber candidates for the position of Assistant Officer in the Student Housing & Residential Life Office (SHRLO) under the Dean of Students’ Office (DSTO). Key Responsibilities: The appointee will play a crucial role in the hall admission team of the office: Handle general inquiries and complaints from hall applicants and residents through email, phone, and in‑person interactions. Process student housing applications, room allocations, and billing matters. Liaise effectively with internal departments, student societies, and various student groups. Maintain accurate student records with a strong commitment to confidentiality. Provide administrative support and assist in the daily operations of the office and student halls. Perform additional duties as assigned by supervisor(s). Requirements: Applicants should have a bachelor's degree, preferably with relevant work experience in student dormitories or tertiary institutions. A service-oriented mindset and an outgoing personality. Ability to work independently and flexibly. High level of computer literacy and attention to detail. Possess good communication skills and a strong command of written and spoken English and Chinese (Cantonese and Putonghua). Strong problem-solving skills and the ability to work independently with minimal supervision. (Duration: 2 years, renewable) Starting salary will be commensurate with qualifications and experience. Fringe benefits including annual leave, medical and dental benefits will be provided. A gratuity will be payable upon successful completion of contract. Applications will be reviewed on a rolling basis until the position is filled. (Information provided by applicants will be used for recruitment and other employment-related purposes. Applicants should read the Personal Information Collection Statement before submission of application.) HKUST is an equal opportunities employer and is committed to our core values of inclusiveness, diversity, and respect. Founded in 1991, the Hong Kong University of Science and Technology (HKUST) is a leading international research university dedicated to advancing science, engineering, business & management, and humanities & social sciences. We nurture the next generation of leaders through world-class undergraduate and postgraduate education, while driving impactful research that benefits society. HKUST comprises the Schools of Science, Engineering, Business & Management, and Humanities & Social Science, together with an Academy of Interdisciplinary Studies and multiple research centers. With English as the primary language for teaching, research, and administration, HKUST provides a dynamic and global learning environment that fosters creativity, innovation, and collaboration. At the heart of HKUST’s mission is our commitment to attracting and supporting top talent worldwide. We value diversity and inclusion, and are dedicated to building an inspiring community where students, faculty, and staff can excel and make a difference. 👉 Learn more: hkust.edu.hk/about Please direct your enquiries or comments to:- E-mail: careers@ust.hk

Responsibilities

The Assistant Officer will primarily handle general inquiries and complaints from hall applicants and residents via various channels, while also processing student housing applications, room allocations, and billing matters. This role involves liaising with internal departments and student groups, maintaining confidential records, and providing general administrative support for the office and student halls.