ABOUT YOU

• You have experience in a similar role
• You are guest centric, a team player, and have a positive attitude
• You have excellent personal presentation and strong communication skills
• You are capable, reliable and responsible
• You have a valid visa or working rights for Australia

Alba Thermal Springs is a luxury wellness destination on the Mornington Peninsula.
The Assistant Operations Manager is responsible for assisting with the day-to-day operations of the property across all departments.

Responsibilities include but are not limited to:

• Provide efficient, friendly and professional service to all guests
• Lead by example
• Work cohesively with all departments to ensure day-to-day operations is smooth and efficient
• Assist with conflict resolution and guest complaints
• Induction and training of new team members
• Communicate relevant information to team members
• End of day reconciliation and reporting

We will provide flexibility with days and hours across a rotational roster. Night and weekend availability a must.
We offer a competitive salary + superannuation.