ASSISTANT OPERATIONS MANAGER

Location: Various sites (as required)
Hours: 40 hours per week, 5 days out of 7 (including weekends)
Salary: Competitive + excellent benefits
Silverwood Recruitment is proud to be recruiting on behalf of our client for an experienced and driven Assistant Operations Manager. This is a fantastic opportunity to join a dynamic team and take responsibility for the smooth running of operational activities across multiple venues.

THE ROLE

As Assistant Operations Manager, you will report to the Senior Assistant Operations Manager and General Manager. You will be responsible for ensuring the effective delivery of events and daily operations, managing teams through Supervisors and ensuring the highest standard of service across various sectors and sites.

KEY RESPONSIBILITIES

• Oversee the day-to-day functions of multiple sites within a designated area
• Allocate duties and manage staffing schedules effectively
• Ensure all staff are well-presented, in correct uniform, and wearing name badges
• Maintain strong client relationships and ensure satisfaction
• Drive service excellence and uphold company standards
• Support wider management across other venues as needed
• Participate in weekly operations meetings and contribute to strategic planning