Assistant Operations Manager at Empower Home Services

Riverside, California, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Jun, 26

Salary

35.0

Posted On

17 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Nec Codes, Residential Pv Installations, Leadership, Solar Component Installation, Customer Service, Adaptability, Problem Solving, Communication, Organization, Professionalism, Driving

Industry

Household Services

Description

Description TITLE: Assistant Operations Manager FLSA STATUS: Non-Exempt REPORTS TO: Operations Manager SUPERVISES: N/A ABOUT EMPOWER: At Empower Home Services, we’re more than just a home services company – we’re a team driven by innovation, integrity, and a commitment to excellence. Specializing in solar, HVAC, electrical, and roofing solutions, we take pride in delivering high-quality, energy-efficient services that truly make a difference in our customers’ lives. Our dedication to exceptional service and continuous improvement has earned us a spot on the Inc. 5000 – America’s Fastest Growing Companies list year after year. When you join Empower, you’re stepping into a dynamic and growing organization where your contributions matter. We foster a culture of collaboration, learning, and advancement where ambitious professionals thrive and are empowered to succeed. If you’re looking to grow your career with a company that’s always raising the bar and striving to be the best in the business, Empower Home Services is the place for you. POSITION OVERVIEW: The Assistant Operations Manager (AOM) plays an integral role in the overall success of their branch location. The AOM assists the Operations Manager with ensuring the installation department operations smoothly and projects move forward with the quality and service expected of Empower Home Services. RESPONSIBILITIES AND DUTIES: · The AOM assists the OM with supporting and training the Installation Crews o The AOM assists with reviewing and preparing outgoing installations o The AOM completes site visits to ensure installations are meeting company quality and safety standards · The AOM reviews completed jobs from the previous day’s install work o The AOM updates and closes the calendar for each project o The AOM uploads job notes to the CRM o The AOM assists with ensuring all required items are completed for the funding department to be able to submit the projects for payment · The AOM assists the Fleet Coordinator with managing the local vehicle fleet · The AOM holds weekly Safety Meetings with Field Staff · The AOM attends scheduled meetings with Management and other departments as necessary · The AOM coordinates with Warehouse staff and Management regarding Job Materials · The AOM attends all applicable training as required · The AOM performs other duties as assigned QUALIFICATIONS: · The successful candidate will have a comprehensive understanding of NEC codes with an emphasis on residential PV Installations · The successful candidate will have a minimum of 3 years’ experience in the Solar or Electrical field · The successful candidate will have previous leadership experience in the industry · OSHA 10/30 Certification is a preferred qualification for the successful candidate · The successful candidate must possess the following skills: o Proficient in the installation of solar components o Excellent sense of customer service o Ability to lead by example o Adaptability to change o Problem Solving capabilities o Strong verbal and written communication skills o High level of organizational skills and professionalism REQUIREMENTS: · Driving is an essential function of this position. The candidate must possess a free and clear license and driving record in their state of hire. · The candidate must possess a minimum of 3 years of experience in the Solar or Electrical field · The candidate must possess previous leadership experience COMPENSATION: · This is an hourly, non-exempt position. The starting base hourly rate for this position is expected to be between $28.00/hour and $35.00/hour. The exact starting rate will be determined based several factors, including but not limited to work location, experience, education, certifications, and internal equity. BENEFITS: · In addition to the base salary, this position’s compensation package includes Paid Time Off (paid sick leave, vacation, bereavement leave, and paid holidays) and eligibility to participate in the following company-sponsored benefits: Medical Insurance with Prescription Drug Coverage; Dental Insurance; Vision Insurance; Company-Paid Life Insurance; Additional Voluntary Life Insurance options; Health Savings Account; Flexible Spending Account; Traditional 401(k) Retirement Plan; Roth 401(k) Retirement Plan. These plans may be subject to applicable waiting periods. PHYSICAL DEMANDS: · Must be able to remain in a stationary position for extended periods while operating a computer and telephone · Must be able to consistently lift, push, and pull up to 50 lbs frequently. · Must be able to perform work standing, walking, climbing stairs and/or ladders frequently · Visual acuity to read documents, computer screens, and visitor identification · Auditory ability to hear and respond to phone calls and verbal communications Please see the attached ADA Physical Demands list for further details. The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities

The Assistant Operations Manager supports the Operations Manager by ensuring smooth installation department operations and project progression according to company standards, which includes training crews, reviewing installations, and conducting site visits for quality and safety checks. This role also involves administrative tasks like updating project calendars, uploading job notes, assisting with fleet management, and leading weekly safety meetings.