MORE ABOUT US:

Palisociety is a fully integrated hospitality company that develops and operates unique hotels and residences across the country. In addition to our independent collection of hotels, we also operate Palihouses, Palihotels, and ARRIVE by Palisociety. We strive to delight and inspire our guests and local community by creating one-of-a-kind neighborhood-centric places filled with interesting people, friendly staff, and trusty service.
We’re a family business founded in Los Angeles by CEO Avi Brosh in 1998. As we continue to grow and develop new hotels and restaurants, we’re always looking for spirited, hardworking, passionate people that can join our team and grow with us

• Send Weekly Email Reports to management and attend weekly management meetings.
• Host FOH meeting every two months for AM + PM staff (Coordinate with Food and Beverage Manager on agenda).
• Review, respond and distribute F&B Emails daily.
• Manage online reservations system and communicate reservations (phone & email).
• Assist with FOH ordering – including Coffee/Tea, Ink, Paper, Supplies, and similar.
• Manage comps and discounts, manage service staff tip log, ADP Time clock, POS.
• Assist with photos and content curation for social media.
• Complete payroll for all hourly associates including reviewing timecards and tips.
• Assist with managing all operational functions of the hotel and restaurant.
• Hold regularly scheduled meetings with all team members.
• Ensure full compliance of hotel operating controls, SOP’s, policies, procedures, and service standards.
• Assist with all key property issues including customer service.
• Handle complaints and oversee service recovery procedures.
• Ensure all decisions are made in the best interests of the hotel and management.
• Consult with GM and Food and Beverage Manager in developing and implementing improvement actions and carry out cost savings.
• Assist in the procurement of operating supplies and equipment.
• Assist with managing third-party vendor relationships for essential equipment and services.
• Assist with training key team members.
• Coordinating with team members for all activities and functions.
• Arranging the weekly team member schedule.
• Assist with supervising all on-property team members while on shift.
• Be accountable for responsibilities of team members and take ownership of guest complaints.
• Provide effect leadership for team members.
• Other duties as assigned.