POSITION OVERVIEW:

We are seeking a highly organized, operationally driven Assistant to the General Manager to play a central role in overseeing business operations and executive coordination within a Commercial Property Services company. This hybrid role blends field operations, project oversight, and high-level administrative support.
The ideal candidate is fluent in Spanish and English and brings strong leadership potential to grow into an Operations Manager role. You’ll serve as a critical right-hand to the General Manager, helping manage field execution, client communication, team coordination, and internal project flow across departments including Sales, HR, Accounting, and Operations.

REQUIRED QUALIFICATIONS:

• Fluency in Spanish and English is required.
• 5+ years of experience in operations, field coordination, project management, or executive-level support.
• Proven experience with scheduling, dispatch, and team management. Especially in commercial property services or related industries.
• Strong organizational and communication skills, with ability to multitask under pressure.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and scheduling/CRM platforms.
• Bachelor’s degree in Business Administration, Operations, or related field preferred
• Strong interpersonal skills, discretion with sensitive information, and ability to work with both executive leadership and frontline staff.
  Job Type: Full-time
  Pay: $85,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Language:

• Spanish (Required)

License/Certification:

• Driver’s License (Required)

Ability to Commute:

• Las Vegas, NV 89102 (Preferred)

Ability to Relocate:

• Las Vegas, NV 89102: Relocate before starting work (Preferred)

Work Location: In perso

Operational Oversight & Field Support

• Support daily operations across all service lines: High Rise/High Reach Window Cleaning, Pressure Washing, Porter, and Sweeping.
• Coordinate team scheduling, dispatching, and crew logistics to ensure efficient service delivery.
• Visit job sites to support field staff, address client needs, and monitor quality and safety.

Executive & Administrative Support

• Act as a liaison between the General Manager and internal departments, ensuring smooth execution of operational and administrative goals.
• Manage the General Manager’s calendar, prepare reports, follow up on key tasks, and handle confidential matters.
• Track and document job progress, client updates, and project milestones.
• Maintain Accurate records related to operations, safety and client interactions.

Client & Internal Communication

• Serve as a point of contact for client inquiries, especially when the General Manager is unavailable.
• Translate key communications, field updates, and safety protocols between Spanish-speaking crews and management.
• Ensure that all updates and concerns from the field are effectively relayed to appropriate departments.

Safety & Compliance

• Enforce and support company safety protocols; coordinate emergency response if needed.
• Maintain compliance with industry and regulatory safety standards.
• Conduct safety audits, inspections, assist with conducting safety meetings and trainings in both English and Spanish.
• Serve as the point of contact for safety-related incidents and emergencies, including 911 call coordination.

Project & Workflow Management

• Help manage project timelines, team coordination, and deliverables.
• Collaborate on operational improvements and company-wide initiatives.
• Coordinate with team leads and field staff to address challenges and streamline operations.