Assistant Outlet Manager at AirAsia

, , Malaysia -

Full Time

Start Date

Immediate

Expiry Date

07 Sep, 26

Salary

0.0

Posted On

10 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Shift Management, Staff Supervision, Inventory Control, P&L Management, Cost Management, Scheduling, Sales Growth, Food Safety, Hospitality Management, Leadership, Operational Oversight, Labor Law Compliance

Industry

Airlines and Aviation

Description

Job Description Key Responsibilities 1. Operations and Shift Management Shift Leadership: Take full ownership of managing daily shifts, ensuring smooth transitions and optimal floor coverage at all times. Staff Supervision: Actively monitor staff performance, providing real-time coaching and ensuring the team stays motivated and productive. Inventory Control: Lead inventory management by monitoring stock levels, conducting regular counts, and ensuring supplies are ordered accurately to prevent shortages or overstocking. Service Standards: Oversee drink and food preparation to guarantee every item meets our Premium Quality promise before reaching the guest. 2. Financial and Performance Oversight P&L Responsibility: Assist in managing the outlet’s Profit and Loss. You will be responsible for outlet cost management, focusing on minimizing wastage and controlling operational expenses. Fair Scheduling: Create and manage team schedules that are fair and balanced. You must ensure all rosters strictly follow labor act guidelines while meeting business needs. Sales Growth: Monitor daily sales targets and work with the Outlet Manager to implement strategies that drive revenue and guest loyalty. 3. Compliance and Safety Food Safety Oversight: Ensure the entire team adheres to Food Safety guidelines and maintains a "Clean as You Go" environment. Safety First: Act as a champion for safety protocols, ensuring the well-being of both our guests and our team members is never compromised. Requirements and Qualifications Experience: Previous F&B supervisory or management experience is a major star point. Fresh graduates with a strong hospitality background and leadership potential are also welcome. Business Acumen: Basic understanding of cost management, inventory systems, and labor regulations. Mindset: You must possess a strong "willing to learn" attitude and a beginner mindset, remaining resilient and composed while working under pressure. Health Prerequisites: Must have completed the Typhoid Jab prior to your start date. Food Handler Training (FHT): Must have or be willing to attend FHT training within the first month. Availability: Must be flexible to work on a rotational shift basis, including weekends and public holidays. Character: We look for fair, responsible, and approachable leaders who act with high integrity and a positive spirit. AirAsia Berhad: Asia’s leading airline was established with the dream of making flying possible for everyone. Since 2001, AirAsia has swiftly broken travel norms around the globe and has risen to become the world’s best. Driven by the Dare to Dream spirit, we pride ourselves in being the region’s largest low-cost carrier, serving 24 countries and over 130 destinations. We're not confined by walls, except when we need to answer the call of nature, so all departments mingle every day. As we embrace new technology to become a digital airline, services like BIG Duty Free, BIG Pay, BIG Loyalty, Touristly, ROKKI and Xcite Inflight Entertainment will be an exciting evolution, placing us ahead of the game. Are you in? AirAsia is set to take low-cost flying to an all new high with our belief, "Now Everyone Can Fly"

Responsibilities

Manage daily outlet operations, including shift leadership, staff supervision, and inventory control to ensure premium service standards. Oversee financial performance by managing costs, minimizing wastage, and implementing strategies to drive sales growth.