Assistant Outlet Manager (Full-Time) at Accor

Ottawa, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

29 Dec, 25

Salary

0.0

Posted On

30 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Food And Beverage Leadership, Point Of Sale System, Microsoft Windows Applications, Communication Skills, Organizational Skills, Interpersonal Skills, Problem Solving, Teamwork, Guest Service, Reliability, Attention To Detail

Industry

Hospitality

Description

Company Description Located in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is looking to fill a role of Assistant Outlet Manager. What is in it for you: Wonderful company culture - our colleagues are at the heart of all that we do Food & Beverage discount of 50% in our restaurants Employee benefit card offering discounted rates in Accor worldwide for you and your family Learning programs through our academies designed to sharpen your skills Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 Comprehensive extended health benefits package Job Description Reporting to the Director, Food & Beverage, responsibilities and essential job functions include but are not limited to the following: Consistently offer professional, friendly and engaging service Lead the F&B Outlets team in all aspects of the department and ensure service standards are followed Handle guest concerns and react quickly and professionally To assist in recruiting and training all Outlet Colleagues Balance operational, administrative and Colleague needs Attend regularly scheduled departmental meetings Maximize revenues by communicating regularly with the Food and Beverage teams to implement agreed upon strategies, practices and promotions Have full knowledge of all Outlet menus Assist in managing the departmental budget Follow outlet policies, procedures and service standards Follow all safety and sanitation policies when handling food and beverage Other duties as assigned Qualifications Previous Food and Beverage leadership experience required Previous point of sale system experience required Computer literate in Microsoft Window applications required University/College degree in a related discipline preferred Excellent communication and organizational skills Excellent written/spoken English is required as well as good written/spoken French Strong interpersonal and problem solving abilities Highly responsible & reliable Ability to work well under pressure in a fast paced environment Ability to work cohesively as part of a team Ability to focus attention on guest needs, remaining calm and courteous at all times Additional Information Physical Aspects of Position (include but are not limited to): Standing and walking throughout shift Occasional kneeling, pushing, pulling, lifting Occasional ascending or descending stairs and ramps Fairmont Château Laurier is proud to provide employment accommodation during the recruitment process. Should you require any accommodations, please notify us. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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Responsibilities

The Assistant Outlet Manager will lead the Food & Beverage Outlets team, ensuring service standards are met and guest concerns are handled professionally. Responsibilities also include recruiting and training staff, managing the departmental budget, and maximizing revenues through effective communication with the team.