Assistant People & Culture Manager - Maternity Cover
Mandarin Oriental Mayfair is looking for an Assistant People & Culture Manager to join our People & Culture team on a maternity cover for 12 months.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Mandarin Oriental Mayfair is situated on Hanover Square, Mayfair’s oldest square recently re-born, the hotel will provide a calming, discreet sanctuary for hotel guests, while delivering a contemporary and vibrant atmosphere in the public spaces.

• To provide specialised People & Culture support (coaching, counselling, performance management etc) to Department Heads and colleagues in order achieve the hotel strategic business objectives
• To adhere to date with all UK & European Legislation relating to People & Culture.
• To assist in managing and administering Disciplinary & Grievance procedures in conjunction with the Head of People & Culture.
• Constantly strives to improve employee retention. Brings issues to the attention Head of People & Culture as necessary.
• Manages department’s controllable expenses to achieve or exceed budgeted goals. Responsible for creating and supervising PR’s and the department’s budget tracker with the rest of the team.
• To manage and maintain headcounts, ensuring that they are in line with agreed departmental headcount budgets through monthly forecast meetings.
• To manage all vacancies and recruitment function in conjunction with the People & Culture Officer, in line with budget. requirements, reviewing where necessary in line with operational needs.
• Assist in managing the application and administration of work permits.
• To support in managing all personnel procedures with regard to starters, transfers, promotions and variations plus leavers.
• To be readily available for counselling with empathetic, open communication ensuring reliability and confidentiality.
• To conduct exit interviews and analyse exit interview data.
• Celebrates successes and publicly recognises the contributions of team members; ensures recognition is taking place across areas of responsibility. Maintains on-going employee recognition programmes