i) Responsible for all aspects of the day-to-day running of the practice in conjunction with the Lead GP and practice team ii) Manage practice complaints, comments and suggestions, responding in line with organisational timeframes, escalating as necessary and ensuring lessons learnt are disseminated iii) Oversee performance to ensure that Practice delivers against QoF, KPI, and Enhanced Services targets iv) Infection control lead for the practice 1,2,3,4,5,6,7,8,9,10 i) Ensure that Tower Hamlets Practices meets Network set targets ii) Attendance at all Network meeting iii) Ensure that data is supplied as required 5,6,8,9 i) Line management of the non-clinical team ii) Set objectives and PDPs for the non-clinical team, leading the appraisal process iii) Analyse staffing requirements and identify training needs iv) Ensure all staff attend all Statutory and Mandatory training courses and HR records are kept up to date v) Manage sickness and absence and ensure return to work interviews are carried out 3,7 In the course of your employment, you will have access to confidential information relating to Hurley Group business. You are required to exercise due consideration in the way you use such information and should not act in any way which might be prejudicial to the Hurley Group interests. Information for extra consideration includes access to the general business of the practice and any information regarding individuals. Information relating to patients, carers, colleagues, other healthcare workers, or the business of Hurley Group may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data, If you are in any doubt regarding the use of information in the pursuit of your duties you should seek advice from your line manager before communicating any information to any third party Hurley Group is registered under the Data Protection Act (DPA) 1984.
You must not at any time use the personal data held by Hurley Group for any purpose not described in the registry entry or disclose to a third party It is essential that a strict code of confidentiality is adhered to all times All dealing within Hurley Group remain strictly confidential and the post holder would be expected to maintain confidentiality at all times during employment and also after employment has ended with the Hurley Group If you are in any doubt regarding what you should or should not do in connection with the DPA then you must contact your line manager Employees must be aware of the responsibility placed upon them under the Health and Safety at Work act 1974 to maintain a healthy and safe environment for both staff and visitors The post-holder will assist in promoting and maintaining their own and others health and safety and security as defined in the Health and Safety Policy (Staff Handbook) Using personal security systems within the workplace according to Hurley Group guidelines Identifying risks involved in work activities and ensuring appropriate safeguards are used when the activities are undertaken Making effective use of training to update knowledge and skills Using appropriate infection control procedures Maintaining work areas in a tidy and safe way free from hazards Reporting any risks that are identified both timely and accurately to your line manage

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