JOB SUMMARY:

The Assistant Processing Center Manager is responsible for supervising employees and daily operations at the processing center, as well as for the facility’s overall productivity and profitability.

ESSENTIAL REQUIREMENTS

• Able to meet and maintain production quotas in all assigned areas
• Commitment to teamwork, equity, and inclusion. Consistent, reliable attendance and punctuality.
• Must have access to reliable transportation to home location as well as other facility locations as needed for training.
• Capable of making speedy and accurate judgments of donation quality regarding waste, recyclables and useable donations.

PHYSICAL AND MENTAL DEMANDS/QUALIFICATIONS:

The mental and physical requirements described here are representative of those that must be met by an individual to perform the essential functions of this position successfully. While performing the duties of this job:

• This position requires the ability to perform mathematical calculations necessary to manage a retail business, the ability to prioritize and execute responsibilities, and the critical thinking skills necessary for good decision-making. In addition, this position requires familiarity with basic computer skills.
• Knowledge of POS systems, Windows operating system, Microsoft Office Suite and Google applications required. Typing 35 words per minute is required.
• This employee must have the ability to work with a culturally and socially diverse population as represented by the employees, customers, and clients of the Society of St. Vincent de Paul.
• Employees must frequently stand, walk, talk and hear, use hands to handle or touch product, tools, or controls.
• Regularly lift and/or move up to 50 pounds independently and occasionally lift/move up to 75 lbs with assistance from equipment or another person.
• Specific vision abilities required by this job include close vision and the ability to adjust focus.
• Employee must be able to follow instructions and work autonomously on assigned job duties
• Employees must be able to work assigned shifts consistently and reliably

The Thrift store and Processing Center working environment may contain dust, debris or allergens commonly associated with all manner of pre-owned clothing, furniture and household goods. Certain areas of the facilities are only partially climate controlled.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Train, supervise and coach Processing Center personnel, ensuring compliance with organizational policies and the Employee Handbook.
• Provides input on disciplinary actions and conducts performance reviews and coaching within required timelines.
• Manages departmental structure, development, and monitors production goals
• Ensure proper cash handling and point-of-sale procedures
• Plans and manages projects related to departmental functions. Manages and supports change with direct reports
• Respond appropriately and creatively to the challenges of operating a profitable facility/department via expense controls, employee scheduling and recycling programs
• Ensure accurate timekeeping using the payroll system
• Coordinate charitable contributions and client service activities in partnership with the Service Center Manager
• Models professional, service-oriented behavior and foster a culture of teamwork, equity, and inclusion.
• Address and resolve issues with customers, donors, volunteers, and staff using effective communication and de- escalation skills; escalate unresolved issues to the Processing Center Manager or SDRO/ADRO (Sr. Director of Retail Operations/Assistant Director of Retail Operations).
• Support recruitment, interviewing, onboarding, and employee development activities as directed by the Processing Center Manager.
• Communicate and represent the interests and needs of the facility to the Processing Center Manager and SDRO/ADRO
• Communicate facility maintenance problems to the Processing Center Manager and Facilities Manager to provide a safe and clean working environment that complies with all state and local building and fire codes while implementing safety policies through training, reporting safety hazards, and correcting unsafe employee practices
• Attend management meetings as scheduled by the Senior Director of Retail Operations/Associate Director of Retail Operations in the absence of the Processing Center Manager
• Work alongside staff to maximize productivity and promote collaboration.
• Help maintain Google Calendar for proper time management proficiency
• Operate forklifts and other equipment in compliance with SVdP safety standards.
• Oversee the safe loading/unloading of trailers, including donations, transfers, recycling, and waste.
• Enforce all safety policies and serve as a safety ambassador by training and supervising safety-sensitive roles.
• Monitor and maintain proper inventory counts for all warehouse spaces.
• Oversees line loader and baler crews to achieve production standards.
• Properly sort and handle all incoming hazardous materials for appropriate storage or disposal in accordance with SVDP’s waste procedures and guidelines
• Perform any tasks needed to keep the work area neat and orderly/maintain a safe work environment in all warehouse spaces and departments
• Work in any assigned production areas as needed
• Responsible for completing other duties/responsibilities as assigned

The mental and physical requirements described here are representative of those that must be met by an individual to perform the essential functions of this position successfully. While performing the duties of this job:

• This position requires the ability to perform mathematical calculations necessary to manage a retail business, the ability to prioritize and execute responsibilities, and the critical thinking skills necessary for good decision-making. In addition, this position requires familiarity with basic computer skills.
• Knowledge of POS systems, Windows operating system, Microsoft Office Suite and Google applications required. Typing 35 words per minute is required.
• This employee must have the ability to work with a culturally and socially diverse population as represented by the employees, customers, and clients of the Society of St. Vincent de Paul.
• Employees must frequently stand, walk, talk and hear, use hands to handle or touch product, tools, or controls.
• Regularly lift and/or move up to 50 pounds independently and occasionally lift/move up to 75 lbs with assistance from equipment or another person.
• Specific vision abilities required by this job include close vision and the ability to adjust focus.
• Employee must be able to follow instructions and work autonomously on assigned job duties
• Employees must be able to work assigned shifts consistently and reliabl