Assistant Product Manager
Job Description:

ROLE OVERVIEW

You’ll support the management of a set of existing products through meeting the demands and needs of customers, the business or special projects.
You’ll manage processes and interpret market, customer, and competitive information, to help define future product development and feed across the PPRP annual program and bespoke requirements.
Collaborating with the Consumer Product Manager, you’ll help define strategy and deliver product & process change across the customer journey, from acquisition to retention to deliver consumer growth.
You’ll make a key contribution to the delivery of the consumer business objectives as described in the Product strategy.

WHAT YOU’LL DO:

• You’ll manage, develop and lead processes focused on identifying a need for change and delivering the change ensuring our products meet customer and business needs.
• Manage and develop existing processes that are focused on capturing and interpreting customer and business MI.
• Liaise cross functionally with key stakeholders including Sales, Service, Commercial Finance, IS, Legal.
• Present requirements and recommendations to various governance groups for approval and authority to proceed to implementation.
• Assess the process on an ongoing basis, ensuring that it is constantly fit for purpose and take rapid action accordingly.
• Understand the internal Bupa context and external marketplace and context
• Understand the end-to-end customer journey through knowledge of the consumer operational areas and processes.
• Develop and lead existing product development
• Measure and monitor performance and implement remedial action as needed.
• Model the expected culture and be responsible for managing risk in your area.

Joining Bupa in this role you will receive the following benefits and more:

• 25 days holiday, increasing through length of service, with option to buy or sell
• Bupa health insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Annual performance-based bonus
• Onsite gyms or local discounts where no onsite gym available
• Various other benefits and online discount