The Role

We are seeking an enthusiastic and detail-oriented Assistant Product Manager to join our Melbourne team based in our HQ in Braeside. This role supports our Product Managers across Australia and New Zealand, providing day-to-day assistance in product, purchasing, logistics, and vendor management.

The ideal candidate will be a proactive problem-solver with excellent administrative skills, advanced Excel proficiency, and a passion for the consumer electronics industry.

Key Responsibilities

Product & Systems

·     Maintain and load new products into the ERP system (NetSuite), including descriptions, pricing, and dimensions.

·     Ensure product data accuracy across all platforms and stakeholders.

Vendor & Claims Management

·     Track, manage, and communicate vendor claims monthly with internal teams (Sales, Finance) and external partners.

·     Manage vendor returns processes, including warehouse coordination.

·     Ensure compliance requirements are met (SEDEX, chain of responsibility, Amazon compliance).

Pricing & Profitability

·     Monitor pricing, margins, and rebates to maximise brand profitability.

·     Assist in reporting and analysis for Product Managers.

Purchasing & Inventory

·     Manage purchasing inboxes for AU and NZ, generating purchase orders as required.

·     Maintain ETA updates in NetSuite.

·     Manage transfer orders (e.g., AU to NZ inter-company transfers).

·     Oversee inventory control for returns warehouses.

Logistics & Freight

·     Liaise with freight forwarders for inbound shipments.

·     Arrange cost-effective freight quotes for air/sea shipments.

·     Verify duties, tariffs, and freight invoices for accuracy.

·  Dangerous goods experience preferred

Samples & Support

·     Manage the product sample order process.

·     Provide administrative and operational support to Product Managers as needed.

Reporting & Process Improvement

·     Deliver accurate and timely reporting to internal stakeholders.

·     Identify opportunities to streamline and improve processes to drive efficiency and profitability.

Communication

·     Maintain clear and effective communication with internal teams, vendors, and customers.

·     Support cross-functional collaboration to ensure smooth operations.

The Role

We are seeking an enthusiastic and detail-oriented Assistant Product Manager to join our Melbourne team based in our HQ in Braeside. This role supports our Product Managers across Australia and New Zealand, providing day-to-day assistance in product, purchasing, logistics, and vendor management.

The ideal candidate will be a proactive problem-solver with excellent administrative skills, advanced Excel proficiency, and a passion for the consumer electronics industry.

Key Responsibilities

Product & Systems

·     Maintain and load new products into the ERP system (NetSuite), including descriptions, pricing, and dimensions.

·     Ensure product data accuracy across all platforms and stakeholders.

Vendor & Claims Management

·     Track, manage, and communicate vendor claims monthly with internal teams (Sales, Finance) and external partners.

·     Manage vendor returns processes, including warehouse coordination.

·     Ensure compliance requirements are met (SEDEX, chain of responsibility, Amazon compliance).

Pricing & Profitability

·     Monitor pricing, margins, and rebates to maximise brand profitability.

·     Assist in reporting and analysis for Product Managers.

Purchasing & Inventory

·     Manage purchasing inboxes for AU and NZ, generating purchase orders as required.

·     Maintain ETA updates in NetSuite.

·     Manage transfer orders (e.g., AU to NZ inter-company transfers).

·     Oversee inventory control for returns warehouses.

Logistics & Freight

·     Liaise with freight forwarders for inbound shipments.

·     Arrange cost-effective freight quotes for air/sea shipments.

·     Verify duties, tariffs, and freight invoices for accuracy.

·  Dangerous goods experience preferred

Samples & Support

·     Manage the product sample order process.

·     Provide administrative and operational support to Product Managers as needed.

Reporting & Process Improvement

·     Deliver accurate and timely reporting to internal stakeholders.

·     Identify opportunities to streamline and improve processes to drive efficiency and profitability.

Communication

·     Maintain clear and effective communication with internal teams, vendors, and customers.

·     Support cross-functional collaboration to ensure smooth operations.