Assistant Program Director II - Family Resource Center at Seven Hills Foundation
Southbridge, Massachusetts, United States -
Full Time


Start Date

Immediate

Expiry Date

23 Mar, 26

Salary

60000.0

Posted On

23 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Leadership, Supervision, Child Welfare Systems, Family Support Services, Communication, Documentation, Compliance Management, Cultural Competence, Trauma-Informed Care, Problem-Solving, Crisis Management

Industry

Individual and Family Services

Description
Overview Assistant Program Director II YOU Inc. is seeking a compassionate and experienced Assistant Program Director II to support the leadership and management of our Family Resource Center (FRC). This community-based program provides education, resources, and support to families involved with the Department of Children and Families (DCF). The ideal candidate will have a strong background in family support services, child welfare systems, and experience working with vulnerable populations. Pay: $55,000 - $60,000 per year Responsibilities Assist the Program Director in managing day-to-day operations of the Family Resource Center Oversee intake, assessments, and service planning for families Supervise and support front-line staff, including hiring, training, and professional development Monitor program compliance with DCF guidelines and contractual obligations Conduct staff meetings and provide guidance on case management and service delivery Collaborate with community partners to enhance family support services Ensure accurate documentation and timely reporting of program data and outcomes Participate in program evaluations and audits to maintain quality standards Represent the Family Resource Center at community events and meetings Assist in crisis intervention and safety planning for families in urgent situations Qualifications Education & Experience: Education: High School Diploma required Experience: 1–3 years of related experience in family support or child welfare services Driver’s License: Standard Class C or D license required Skills and Knowledge: Strong leadership and supervisory skills Knowledge of child welfare systems and family support services Excellent communication and documentation abilities Ability to manage compliance and program quality standards Cultural competence and trauma-informed care approach Problem-solving and crisis management skills Why Join YOU Inc.? Join a mission-driven organization dedicated to strengthening families and promoting child well-being. At YOU Inc., you’ll be part of a collaborative team that values compassion, innovation, and excellence in service delivery.
Responsibilities
The Assistant Program Director II will assist in managing the day-to-day operations of the Family Resource Center and oversee intake, assessments, and service planning for families. They will also supervise front-line staff and ensure compliance with DCF guidelines.
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