Assistant Project Officer at myCareer - NSW Government

, , Australia -

Full Time

Start Date

Immediate

Expiry Date

20 Aug, 26

Salary

110271.0

Posted On

22 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Project Coordination, Administrative Support, Reporting, Stakeholder Engagement, Records Management, Risk Tracking, Financial Tracking, Meeting Coordination, Written Communication, Organization Skills, Microsoft Excel, SharePoint

Industry

Government Administration

Description

Assistant Project Officer Grade: 5/6 Salary range: $99,938-$110,271 + superannuation and leave loading Duration: temporary full time role for up to 12 months Location: Hybrid with an in-office requirement 2 days a week in Sydney, McKell. This may be subject to change in line with DCS workplace policies Support the delivery of projects that uplift and protect critical network services. We are seeking a proactive and highly organised Project Support Officer to provide high‑quality administrative, coordination and reporting support across projects and initiatives within the Tech Ops environment. About the team This role sits within the Tech Ops team, reporting to the Manager, Service Governance and Performance. The team is responsible for driving initiatives and projects that uplift network capability, performance and resilience. The environment is fast‑paced, collaborative and delivery‑focused, supporting work that underpins critical network operations. Your responsibilities will include Supporting the planning, coordination and delivery of projects and workstreams, including tracking milestones, risks, issues and deliverables Preparing, maintaining and managing project documentation, records and reporting materials such as plans, briefs, presentations and status reports Monitoring and reporting on project progress, performance and outcomes, supporting governance processes including risk, change and financial tracking Providing administrative and logistical support to project teams, including meeting coordination, scheduling and stakeholder communication Working collaboratively with project teams and business stakeholders to support delivery priorities and respond to changing requirements Taking ownership of allocated tasks, exercise judgement within defined scope, and escalate issues as required to meet agreed timeframes and standards Contributing to continuous improvement by identifying opportunities to streamline processes and improve project support practices For more information on the role and its accountabilities, click here to view the role description. To be successful in this role you will have Essential Security Clearance: You will be able to obtain and retain minimum Baseline Security clearance within six months to work with sensitive government and critical communications information Strong organisational skills, with the ability to manage multiple priorities and meet deadlines Excellent written communication skills and attention to detail, particularly when preparing reports, briefings and correspondence Proven experience providing administrative or project support, including documentation, records management and coordination activities Ability to work autonomously, show initiative and adapt to changing priorities Strong collaboration skills and the ability to engage effectively with a range of stakeholders Nice to have: Experience working in a project environment or familiarity with project management methodologies Strong Excel or data tracking and reporting capability Experience using SharePoint, records management systems or similar platforms Exposure to preparing project briefs, reporting packs or governance documentation A continuous improvement mindset, with an interest in streamlining processes and improving ways of working A talent pool may be created from this recruitment action for future temporary or ongoing vacancies in roles with similar capability requirements. About NSW Telco Authority NSW Telco Authority (NSWTA) operates and manages the Public Safety Network to deliver radio communications for frontline responders. We work with emergency services and telecommunications carriers to protect communications assets during emergencies and natural disasters. NSWTA is a delivery agency with responsibility for over $1.5 billion in key NSW Government projects that connect communities and support emergency services. We lead and coordinate whole-of-government connectivity strategy to bridge the digital divide and help keep people and places safe. NSWTA operates as a standalone Statutory Authority within the Department of Customer Service. We promote flexibility and we will consider part time, job share and other flexible arrangements. We’re proud of our customer-centric, people-first culture and it is key to the success of our fast-moving, high-performance organisation, where our people and partners live and breathe our values of Integrity, Trust, Service and Accountability. We understand the importance of continuing to learn and grow in your career and provide a range of training and development opportunities to keep upskilling and nurturing our people. We’re also committed to creating opportunities for job mobility and new experiences within our organisation or the wider public sector. For more information, go to NSW Telco Authority Salary Grade 5/6, with the base salary for this role starting at 99,938 base plus superannuation Click Here to access the Role Description. For enquiries relating to recruitment please contact Fiona Glover via fiona.glover@customerservice.nsw.gov.au. Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description. Closing Date: 9:59am Friday 29th May Careers at Department of Customer Service A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state. Belong in our diverse and inclusive workplace The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives. You can view our full diversity and inclusion statement here. We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact fiona.glover@customerservice.nsw.gov.au or 02 9494 8351. For more information, please visit Information on some of the different types of disabilities Information on adjustments available for the recruitment process

Responsibilities

Provide high-quality administrative, coordination, and reporting support for projects aimed at uplifting critical network services. Responsibilities include tracking milestones, managing project documentation, and supporting governance processes such as risk and financial tracking.