WHO WE ARE:

Tripalink is a leading co-living and apartment rental platform that aims to redefine urban living. With a strong presence in major cities across the United States, we offer modern apartments designed to create a sense of community among residents.
As a fast-growing startup, we are committed to building a community that supports personal growth, celebrates diversity, and encourages excellence. Our team is dedicated to providing exceptional living experiences through cutting-edge technology and unparalleled customer service. If you’re passionate about making a difference and eager to be part of a team that values creativity and teamwork, we invite you to explore our career opportunities and join us on our journey. See below for a summary for this position. Please note, job responsibilities may change from time to time based on business need.

QUALIFICATIONS

• Up to one year of work experience related to property management.
• Excellent organizational and problem-solving skills with strong attention to detail
• Capable of operating Appfolio and different management or accounting software
• Capable of effectively handling multiple projects simultaneously
• Capable of visiting to different sites to perform inspections and regular communications with tenants.
• Excellent verbal and written communication skills, including report writing skills
• Excellent time management skills and the ability to prioritize work

• Manage regular move-in and move-out flow including checking units, collecting tenants information, explain move-in instructions, send the notice and deal with deposits based on inspection.
• Operate Appfolio system to manage the customer data, maintenance requests, contracts and other related issues in the renting process before and after the tenants move in.
• Assign work orders and assist maintenance technicians with inspecting properties, supervising repairs, maintaining property units, common areas and amenities to fulfill tenants requests.
• Communicate with the Property Manger and advance the completion of maintenance/repair progress with the vendors.
• Visit different properties occasionally to ensure all sites and communities are maintained properly and foresee the potential problems.
• Establish fluent communication and good relationships with tenants by investigating and resolving their complaints.
• Write, edit emails and make phones to vendors, owners and other organizations for discussing and scheduling minor construction issues and others.