Assistant Property Manager - Colonial Estates - Springfield, MA
General Statement of Duties: Assists the Property Manager in fiscal planning, staff supervision, physical property management, rent collection, resident relations, and directly oversees the occupancy and recertification process.
Supervision Received: Reports to Property Manager.
Supervision Exercised: Supervises direct reports as assigned.
FLSA: Non-Exempt

Essential Functions of the Position: (Any one position may not include all of the duties listed, nor do the listed examples include all duties that may be found in positions of this class).

• Fosters a positive, active and collaborative relationship with residents, communities and associated agencies.
• Enforces and adheres to company policies, rules and regulations.
• Assists in supervising maintenance, security, landscaping, and cleaning departments when necessary and at the direction of the Property Manager.
• Assists the Property Manager and Maintenance Supervisor with supervising contractors and vendors utilized to provide services at the property.
• Responds to telephone and on-site inquiries.
• Assists with rent collection efforts by reviewing or posting rent receipts and performing resident outreach including mailing notices.
• Assists with reviewing inventory and maintenance purchases as needed.
• Assists with and conducts apartment and property inspections.
• Assists in writing service orders and maintaining service order logs.
• Assists in coordinating turnover schedules with maintenance supervisor alongside the Property Manager.
• Assists Property Manager in budget preparation and financial management.

Minimum Qualifications
Education: High School diploma required; Associates or bachelor’s degree preferred.
Experience: One year of property management or related work experience preferred. Designated certifications where required for property type.

QUALIFICATIONS AND SKILLS:

• Must possess a strong work ethic.
• Strong supervisory skills.
• Ability to establish a cooperative working environment with staff.
• Knowledge of Microsoft Word, Excel and Yardi.
• Strong verbal and written communication skills, self-motivated and detail oriented.
• Ability to handle emergency situations and pressure due to complexity and time sensitivity.
• Fluent in English. Bilingual capabilities may be required depending on property.
• Physical ability to stand/walk for long periods of time, lift boxes, move furniture, shovel snow, etc.
• Must have the ability to visually inspect property, including grounds and building interiors as well as the ability to climb up and down stairs for tours and inspections.
• Ability to be an active team member within the company.
• Preserves and respects resident and applicant confidentiality.

• Fosters a positive, active and collaborative relationship with residents, communities and associated agencies.
• Enforces and adheres to company policies, rules and regulations.
• Assists in supervising maintenance, security, landscaping, and cleaning departments when necessary and at the direction of the Property Manager.
• Assists the Property Manager and Maintenance Supervisor with supervising contractors and vendors utilized to provide services at the property.
• Responds to telephone and on-site inquiries.
• Assists with rent collection efforts by reviewing or posting rent receipts and performing resident outreach including mailing notices.
• Assists with reviewing inventory and maintenance purchases as needed.
• Assists with and conducts apartment and property inspections.
• Assists in writing service orders and maintaining service order logs.
• Assists in coordinating turnover schedules with maintenance supervisor alongside the Property Manager.
• Assists Property Manager in budget preparation and financial management