The primary role of an Assistant Property Manager is to assist Property Managers in the effective management of their portfolio. There is also a small element of the role which includes some more generalised administrative support to the business. It is also expected that Assistant Property Managers will manage a small portfolio of clients or oversee financial support service clients’ administration.
Main duties and responsibilities
· To efficiently log and administer buildings insurance claims keeping all relevant parties informed of progress
· Answering incoming calls to the business and attempting to deal with queries raised or passing on the call to the relevant staff member
· Monitoring building specific mailboxes and dealing with general queries received. Seeking input from the relevant Property Manager and other staff members where required.
· Attendance at site inspections or meetings of key clients will be required from time to time.
· Undertaking monthly site inspections.
· Completing actions arising from site inspection reports
· Obtaining quotations from contractors and presenting them to the property manager / client in an organised and professional manner.
· Assisting Property Managers with progressing actions arising from Health and Safety, Fire Risk, Asbestos assessments and other similar reports.
· Assisting with re-tendering contracts
· Issuing work orders to contractors within authorisation limit or upon instruction from a Property Manager or client.
· Completion of LPE1 forms
· Assisting with site set up tasks post handover to JFM.
· Obtaining land registry documents upon request from property managers.
· Booking meeting venues as required
· To take on projects as set by Property Managers or the Senior Management Team.
· Producing reports and system generated reports as required.
· Issuing standard letters upon instruction
· Undertaking mail merges and issuing budgets, service charge demands and other correspondence to leaseholders.
· Keeping MyBlockMan up to date with relevant documents
· Dealing with incoming and outgoing post on rota basis.
· Dealing with incoming cheques on a rota basis.
· Re-naming and filing documents to appropriate place on the company server.
· Asana management- adding and updating tasks to relevant projects.
· Management of a small portfolio or overseeing financial support clients

Experience:

• Property Management: 1 year (preferred)
• Customer service: 1 year (preferred

Job Types: Full-time, Permanent
Pay: £25,000.00-£30,000.00 per year

Benefits:

• Company events
• Company pension
• Flexitime
• Life insurance
• Work from home

Experience:

• Property Management: 1 year (preferred)
• Customer service: 1 year (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: Hybrid remote in Harrow HA1 1F