Role Overview
The Assistant Property Manager supports both Property Managers and Leasing Agents. This role is ideal for someone with strong organizational skills, a customer-first mindset, and a passion for real estate and marketing. This role is an excellent opportunity for someone who wants to learn the property management business and develop excellent experience and skills for future career development.
Key Responsibilities

Leasing & Tenant Relations

• Under the direction of the Property Managers, respond to tenant inquiries
• Assist in the tenant application process
• Support preparation of tenancy agreements
• Provide follow-up support post move-in
• Monitor rental market trends and assist with market research

Marketing & Advertising

• Post property listings on internet listing sites
• Photograph and edit pictures for listings
• Promote listings to the corporate and relocation network
• Ensure property data and photos are accurate and up-to-date
• Track listing performance and suggest improvements
• Prepare social media and blog content

Property Showings

• Coordinate and conduct showings under the direction of the Property Managers
• Provide coverage for selected evening and Saturday showings

On-Call Duties

• Participate in the after hours on-call rotation
• Handle emergency calls, after-hours showings, and urgent tenant issues during on-call shifts
• Maintain and update the on-call notes and coordinate with Property Managers

Administrative Support

• Assist Property Managers with property intake, documentation, and database updates
• Update property management database
• Distribute building notifications to tenants and coordinate with building managers for scheduled maintenance
• Help maintain accurate financial records

Maintenance & Repairs

• Assist Property Managers with coordinating maintenance and repairs
• Communicate with contractors and trades to schedule and oversee work
• Ensure timely completion of work orders and assist with invoicing
• Maintain records of service requests, work orders, and contractor performance
• Develop relationships with vendors and contractors

Qualifications & Skills

• Valid Property Management license with the Real Estate Council of Alberta (or working toward licensing)
• Experience in leasing, property management, or real estate marketing strongly preferred
• Strong oral and written communication and customer service skills
• Proficiency with property management software and online listing platforms and an ability to learn new systems quickly
• Knowledge of the Residential Tenancy Act and industry best practices
• Ability to work within a team environment but also independently; while managing multiple responsibilities

Job Type: Full-time
Pay: $40,000.00-$45,000.00 per year

Benefits:

• Dental care
• Extended health care
• Life insurance
• On-site parking
• Paid time off

Education:

• Secondary School (preferred)

Experience:

• Assistant Property Management: 1 year (preferred)

Work Location: In perso

• Participate in the after hours on-call rotation
• Handle emergency calls, after-hours showings, and urgent tenant issues during on-call shifts
• Maintain and update the on-call notes and coordinate with Property Manager