Assistant Property Manager at Tailwind Group, Inc.

Huntsville, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Jun, 26

Salary

47994.0

Posted On

21 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Property Operations, Resident Relations, Vendor Management, Invoice Approval, Record Keeping, Entrata Software, Fee Collection, Marketing Campaigns, Social Media Management, Curb Appeal Monitoring, Unit Turnover, Move-in/Move-out Procedures, Fair Housing Laws, Communication Skills, Problem-Solving

Industry

Real Estate

Description

Description Tailwind Group is a top twenty owner and manager of off-campus student housing and brings a wealth of knowledge to the industry. We are committed to creating and sustaining a workplace culture that is second to none. We strive to fight for the highest possible good of the people that matter most, including our team members! Attracting and retaining the most talented and passionate individuals in our industry is an ongoing objective at Tailwind Group. We would love for you to join our team! The Position: The Assistant Property Manager (Resident Services Manager) is primarily responsible for providing comprehensive support in all aspects of the property operations. A successful Resident Services Manager will provide excellent customer service to our residents, take pride in the property, and understand that this role is critical to the reputation of the property and Tailwind Group. The Property: The Connection is a unique garden-style community consisting of 288 units and 792 beds, designed with Sam Houston State University students in mind. This is a full-time position working a standard schedule, Monday - Friday from 8:30am to 5:00pm. Nights or weekends may be required from time to time dependent on business needs. The compensation range for this position is $39,995.00 - $47,994.00 plus bonus potential. This range is determined by current market data based on the position requirements and complexities. Final offers of employment will be based on multiple factors including candidate education, skills, experience, and location. Benefits & Perks We strive to provide our employees with the most competitive benefits package in the industry. A few of those benefits and perks include: Medical, Dental, & Vision Insurance for employees and their families Vacation and Sick Time + 12 Paid Holidays 401(k) with company matching On-the-job training and career development Paid Parental Leave Responsibilities & Duties Assist with managing current and future resident relations pertaining to coordinating requests, understanding rent charges, lease expectations, and other resident concerns. Partner with the Property Manager to engage, contract, supervise, and approve invoices for all goods/services required to maintain the property. Maintain complete and accurate community files and records in Entrata. Coordinate the collection and documentation of all required fees from current and future residents. Assist in the development and implementation of marketing campaigns and special events. Represent the organization at local housing fairs and other various events. Provide updates and monitor the community website and social media pages. Monitor residential sites, building locations, clubhouse, amenities, and other common areas for superior curb appeal, general cleanliness, and organization. Assist with annual unit turnover and help execute move-in/move-out procedures. Requirements Bachelor’s Degree in Business Administration, Management, or related field, and or one or more years of progressive experience in student housing. Knowledge, Skills, & Abilities Demonstrated ability to work in a growing, fast-paced environment managing multiple projects simultaneously. Understand standards of property management including Fair Housing laws, Tenant/Landlord rights, and general real estate principles. Possess strong administrative, organization, and communication skills. Demonstrate a high level of integrity and professionalism. Ability to have a positive and innovative approach to problem-solving. Proficiency in all Microsoft Office programs: Excel, Word, PowerPoint, and Outlook. Experience with Entrata software is preferred. To learn more about our core values, mission, and vision, check out: http://thetailwindgroup.com/. A complete list of responsibilities and duties can be provided during the interview process. This position is not eligible for Visa sponsorship at this time. Tailwind Group is an Equal Opportunity Employer. Notice to Third Party Agencies: We are not accepting resumes from recruiters or employment agencies for this position.

Responsibilities

The Assistant Property Manager provides comprehensive support for all property operations, focusing on excellent customer service for residents regarding concerns, rent charges, and lease expectations. This role also partners with the Property Manager to engage, contract, and supervise services required to maintain the property.