At Park Plaza, we believe in creating a hotel experience that is tailored to each individual guest. As the welcoming face of our 1,023-room flagship hotel, you’ll do more than greet guests, you’ll help lead a team that delivers exceptional service from arrival to departure.
As Assistant Reception Manager, you’ll support the Reception Manager in overseeing all Front Office operations. With your passion for hospitality and hands-on leadership style, you’ll inspire the team to create memorable moments for every guest.

• Assist in managing daily Front Office operations, ensuring smooth and efficient service
• Lead by example, motivating and training the Reception team to deliver outstanding guest experiences
• Maintain a strong focus on guest relations, ensuring individual needs are met with care and professionalism
• Support the onboarding and development of new team members
• Ensure compliance with Health & Safety and operational standards
• Use Opera and Microsoft Office tools confidently to manage bookings, reports, and communications