What’s in it for you?

• Special rates and discounts in our hotel.
• Company Pension
• Employee Assistance Programme
• On Shift Meals Provided
• Free Parkin

Experience:

• Hotel: 2 years (required)
• Supervising: 2 years (required

To ensure the highest standard of guest care and welcome are demonstrated at all times.

Duties and Responsibilities include:

• Ensure team provides an effective, efficient service at all times to standards in line with company procedures
• Ensure efficient, effective communication between departments and reception and that effective handover between shifts takes place
• Ensure team are aware of hotel availability and use every opportunity to maximize room sales
• Be fully conversant and able to operate the hotel front office system
• Ensure all reception duties are carried out to a high standard in accordance with hotel and company procedures
• Ensure that quarterly targets set by your line manager are adhered to
• Ensure team check billing instructions and guest credit for accuracy and deal with cash and credit transactions in accordance with hotel and company procedures
• Complete any reasonable duties at the request of Line Manager/ General Manager
• Take part in any training and development activities as required
• Inspect front and back of reception for cleanliness
• Be fully conversant with and adhere to Hotel Fire Procedures, Health and Safety Policy and all other legal requirements
• Ensure total confidentiality is observed in the execution of your duties
• Duty Manager Responsibilities
• Maintaining building cleanliness
• Proactive regarding bedroom allocation
• Lost property handling
• Complaint Handling

What’s in it for you?

• Special rates and discounts in our hotel.
• Company Pension
• Employee Assistance Programme
• On Shift Meals Provided
• Free Parking

Job Type: Full-time
Pay: £27,500.00 per year

Benefits:

• Employee discount
• Free parking

Experience:

• Hotel: 2 years (required)
• Supervising: 2 years (required)

Work Location: In perso