Assistant Recreation Manager at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION

Kuala Lumpur, Kuala Lumpur, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

12 Oct, 26

Salary

0.0

Posted On

14 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Staff Supervision, Operations Management, Customer Service, Event Scheduling, Vendor Management, Budgeting, Employee Coaching, Performance Appraisal, Facility Maintenance, Program Coordination

Industry

Hospitality

Description

JOB SUMMARY Assists with managing aspects of the pool and beach areas, including overall maintenance, daily upkeep, cleanliness and the operation of cabana units. Provides and models service behavior to guests and employees. Assists with continually striving to improve guest and employee satisfaction and maximizing the financial performance in areas of responsibility. Position works with direct reports to carry out departmental strategies. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 1 year experience in the recreation/health club operations or related professional area. OR • 2-year degree from an accredited university in Health Education, Physical Education, Hotel and Restaurant Management, or related major; no work experience required. CORE WORK ACTIVITIES Assisting with Recreation Operations • Supervises and manages employees. Supports day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. • Monitors quality, standards and meets the expectations of the customers on a daily basis. • Demonstrates knowledge of job-relevant issues, products, systems, and processes. • Schedules events, programs, and activities, as well as the work of others. • Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. • Develops specific goals and plans to prioritize, organize, and accomplish work. • Supports the management of outside vendors including water sports and scuba. • Assists with managing group activities including sand painting, bon fires, and team building events. • Orders and manages necessary supplies. Ensures workers have supplies, equipment, tools, and uniforms necessary to do their jobs. • Assists with managing the children's program (e.g., coordinates activities, purchases equipment and supplies etc.). • Assists with managing pool and beach areas, including overall maintenance, daily upkeep and cleanliness, and the operation of cabana units. Providing and Ensuring Exceptional Customer Service • Serves as a role model to demonstrate appropriate behaviors. • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, provides guidance, feedback, and individual coaching when needed. Conducting Human Resources Activities • Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. • Participates in the performance appraisal system process, giving feedback when needed. • Coordinates training activities for employees in department. • Encourages and builds mutual trust, respect, and cooperation among team members. • Communicates expectations and performance objectives to subordinates; subordinates are also open to raise questions and/or concerns. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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Responsibilities

Assists in managing pool and beach operations, including maintenance, cleanliness, and the operation of cabana units. Supervises employees and coordinates guest activities and children's programs to ensure high customer satisfaction.