Date Posted: 04/09/2025
Req ID: 42443
Faculty/Division: Faculty of Dentistry
Department: Faculty of Dentistry
Campus: St. George (Downtown Toronto)
Position Number: 00046685

ABOUT US:

Exciting new advances and global challenges are radically reshaping the field of dentistry. Our vision at the Faculty of Dentistry at the University of Toronto is to not just address and respond to these changes – but to thoughtfully and conscientiously shape the field of the future.
With our robust and comprehensive educational training programs (DDS, MSc, PhD degrees, IDAPP and other specialty programs), our emphasis on community outreach and care, and our internationally known and interdisciplinary research mission, the Faculty of Dentistry at the University of Toronto continues to earn its reputation as one of the top dental schools in North America. Throughout more than 150 years of dental education - the oldest, largest and most comprehensive training program in Canada - we have striven to graduate the highest quality of students while providing the public the highest standards of care.
We are driven by our vision to improve health byadvancing dentistry through inspired leadership, innovation, and excellence in education, research and practice.

ESSENTIAL QUALIFICATIONS:

• Bachelor’s degree in a relevant discipline required or acceptable combination of equivalent experience.
• Minimum four (4) years’ of recent and related experience with academic and curricular scheduling in a post-secondary setting, with at least three (3) years within a scheduling, student services, or student advising, policy-driven environment.
• Experience working with academic curriculum offerings and offerings, as well as understanding and interpreting academic policy. Understanding of in-person and online assessments and examinations execution associated with health programs, including coordination of clinical, pre-clinical and lab components.
• Familiarity with dental curriculum, or related healthcare Faculty curriculum with an understanding of clinical-based programs and competency-driven health-care curriculum. Experience with scheduling complex academic schedules including: lab, clinical and pre-clinical rotations, and with incorporating booked components into larger didactic schedules.
• Experience providing administrative and communications support specifically related to academic scheduling and instructor support.
• Experienced interpreting, applying and advising on rules, guidelines, procedures and best practices in an academic setting
• Experience interpreting and analyze data and recommend appropriate scheduling requirements.
• Event coordination experience, and experience delivering transitionary events for students ranging from orientation to in-program events, as well as graduation and relevant industry licensing events.
• Advanced technology skills with Microsoft Office (e.g. Word, Excel, PowerPoint, Outlook) and with ROSI/ACORN, Degree Explorer, or other similar enterprise database solutions/CRM systems.
• Strong detail attention to detail and a high level of accuracy.
• Strong client service orientation, relationship management and interpersonal skills.
• Demonstrated project management skills including time-management skills with the ability to effectively prioritize, multi-task, organize work, and meet tight deadlines.
• Excellent communication (verbal and written), presentation skills including the ability to effectively communicate with a range of stakeholders In a professional and tactful manner.
• Sound judgement with strong analytical and problem solving skills.
• Ability to probe for information and provide solution-focused outcomes.
• Demonstrated advising skills and ability to provide effective guidance and advice to students in a responsive, empathetic, thoughtful, and discreet manner.
• Knowledge and understanding of equity, diversity, and inclusion.
• Ability to learn and adapt quickly as new technologies are introduced.

LIVED EXPERIENCE STATEMENT

Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position

YOUR RESPONSIBILITIES WILL INCLUDE:

• Interpreting scheduling guidelines and protocols to determine scheduling priorities, determining priority of booking requests for various spaces on campus and probing for information to ensure that scheduling constraints are known.
• Keeping well-informed on University programs, policies and procedures, regulations, and new technology, and liaising with contacts to ensure consistent administration procedures are followed.
• Analyzing administrative processes and procedures and recommending changes for improvement of didactic and clinical scheduling protocols.
• Resolving issues within the scope of the role, escalating problems as required, frequently responding to complaints, and using informal negotiation skills to resolve exam related issues.
• Updating and maintaining database records including maintaining course information on student information systems.
• Coordinating examination timetables, coordinating the delivery of exams to exam halls, and handling confidential exam documentation.
• Preparing complex data modelling scenarios to support course and/or examination timetable decisions
• Conceptualizing, organizing, and executing event activities, and overseeing space and resource requirements for events and related programming.

TO BE SUCCESSFUL IN THIS ROLE YOU WILL BE:

• Accountable
• Diplomatic
• Efficient
• Meticulous
• Problem solver
• Team player
  Closing Date: 04/20/2025, 11:59PM ET
  Employee Group: USW
  Appointment Type: Budget - Term
  Schedule: Full-Time