Assistant Relationship Manager, Client Support Desk at Dr Bill RBC Ventures

Singapore, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

18 Jun, 26

Salary

0.0

Posted On

20 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Management, Customer Success, Decision Making, Financial Regulation, Group Problem Solving, Interpersonal Relationships, Investment Risk Management, Bloomberg, Reuters, KYC, AML, Compliance, Order Taking, Product Recommendations

Industry

Banking

Description

Job Description What is the opportunity? As the member of Client Support Desk, Wealth Management Asia, you will report to the Heads of Sales Management Asia and support the entire RBC Wealth Management Asia. You would be key to the growth strategy of RBC WMA, be part of training and developing new relationship manager and onboarding of new clients. What will you do? Independently handle new account openings, account maintenance, asset transfers, loans, payments, order taking, and product recommendations. Develop and mentor the onboarding of new relationship manager. Provide assistance and guidance for new client / RM’s queries and interest on RBC WMA’s offering and product capabilities. Ensure timely and accurate execution of client requests and transactions. Independently manage both client accounts and relationships (including product and services queries, pricing and execution). Be familiar and adhere to Bank’s code of conduct, KYC, due diligence, AML and cross border regulation and compliance to policies and procedures as well as regulatory requirements Works collaboratively and endeavours to build good working relationships with other key stakeholders. Partner with Sales Management Office and follow the WMA growth strategy and initiatives. Participates in projects which drives the positives changes over WMA platforms and client experiences. What do you need to succeed? Must-have University degree in Business Management, Finance, Economics or other relevant professional finance qualifications CACS Paper 1 and 2 At least 3-5 years’ relevant experience in private banking/wealth management platform, preferably in roles of ARM/Client due diligences. Strong interpersonal and influencing skills are essential. Highly articulate in both written and verbal business communication. Solid investment products knowledge and sound understanding of relevant external regulations governing the business Knowledgeable and experienced across KYC/AML/Compliance. Self-motivated individual with a positive change mindset. Comfortable with direct communication both internally (with functional partners) and externally (with prospects or clients) Advanced Bloomberg & Reuters Fluency in English language skills is essential Nice-to-have Avaloq system knowledge is preferred This role requires speaking to clients from North Asia and South East Asia, proficiency in Mandarin, Cantonese, Bahasa or Thai is nice-to-have. What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program with competitive compensation, bonuses and stock where applicable Leaders who support your development through coaching and managing opportunities Work in a dynamic, collaborative, progressive and high-performing team Access to a variety of job opportunities across business and geographies as you develop over time Job Skills Account Management, Customer Success, Decision Making, Financial Regulation, Group Problem Solving, Interpersonal Relationships, Investment Risk Management Additional Job Details Address: 8 MARINA VIEW, #26-01 ASIA SQUARE TOWER 1:SINGAPORE City: Singapore Country: Singapore Work hours/week: 40 Employment Type: Full time Platform: WEALTH MANAGEMENT Job Type: Regular Pay Type: Salaried Posted Date: 2026-03-20 Application Deadline: 2026-04-23 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Our Employment Opportunities At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail. Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 84,000+ employees who bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to more than 16 million clients in Canada, the U.S. and 34 other countries. Learn more at rbc.com.‎ We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact.

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Responsibilities

The role involves independently handling various client service tasks such as new account openings, maintenance, asset transfers, loans, payments, order taking, and product recommendations for RBC Wealth Management Asia. Additionally, the assistant manager will mentor new relationship managers and ensure accurate execution of client requests while adhering to all regulatory compliance policies.