Assistant Relationship Manager at First Abu Dhabi Bank (FAB)
Dubai, Abu Dhabi, United Arab Emirates -
Full Time


Start Date

Immediate

Expiry Date

03 Feb, 27

Salary

12000.0

Posted On

05 Nov, 26

Experience

3 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Banking & Credit

Description
  • Meet and exceed monthly and annual sales target objectives
  • Ensure penetration in the market through focus on New to Bank acquisition as well as solicit existing clientele
  • Do proper analysis of the case and provide all related information of the customer after the field visit is done
  • To be familiar with all policies, products and processes to ensure superior client on boarding experience
  • To proactively participate in Learning, Development and training programmes of the bank in order to be effective sales personnel
  • Ensure strict adherence to all KYC, Compliance policies and other processes as stipulated
  • Achieve monthly& annual set KPI objectives
  • Focus on New To Bank acquisition along with leveraging existing client base
  • To leverage on cross sell opportunities to ensure higher revenue per customer
  • Maintain Daily Sales Reports on sales performance for review by team leader and manager assets
  • Ensure thorough knowledge of all product, policies and processes in order to achieve superior client on boarding experience
  • To ensure no mis selling to customers by offering products/services transparently as per customer requirements
  • Understand and resolve/escalate customer redresses to ensure timely resolution
  • To ensure participation in assigned training, Learning & Development programmes
  • Awareness to competition offerings and offer suggestions to line manager to improve product/ processes
  • Adhere to Risk Control Assessment process across all areas of Business Banking Department - Selling, Client Onboarding, Fraud Control, Client
  • Application & KYC Documentation etc.
  • Adherence to all prescribed internal processes to ensure satisfactory Audit Ratings by adherence of all prescribed processes
  • Ensure to bring quality and right customers to the franchise.
  • Discuss the cases with stake holders and ensure support is provided
  • Customer Insight and Market Research: Build a strong understanding of our portfolio, BB Customers’ unmet needs, and use these insights to develop value proposition strategy, conduct market research.
  • Presentation preparation and development: Develop written and verbal communications to inform and align with key decision makers and demonstrate real business impacts.
  •  

REQUIREMENTS / QUALIFICATIONS

 

  • Requires good convincing and Negotiating Skills according to the complexity of business.
  • Continuous suggestions on Changes and ways of improving FAB Products.
  • To build and maintain effective business relationship with all colleagues.
  • Identify any cross-Selling opportunity for Other Business Divisions of the Bank
  • Education required: University Degree
  • Experience: 3 – 5 years of experience in Banking or in a Financial Industry

 

Responsibilities
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