Overview: We are seeking a proactive and dynamic Assistant Relationship Manager to join our team. The ideal candidate will support Relationship Managers in delivering exceptional service to our high-net-worth clients, ensuring their banking needs are met with the highest level of professionalism and efficiency.

QUALIFICATIONS:

• Bachelor’s degree in Finance, Business Administration, or a related field.
• 2+ years of experience in a client-facing role within the banking or financial services industry.
• Strong understanding of private banking products, services, and regulations.
• Excellent interpersonal and communication skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in Microsoft Office Suite.
• High level of attention to detail and strong organizational skills.
• Professional demeanor and strong ethical standards.

PREFERRED QUALIFICATIONS:

• Certification in financial planning or wealth management.
• Experience with CRM systems and financial analysis tools.
• Multilingual abilities are a plus.

• Client Support:
• Assist Relationship Managers in managing and growing a portfolio of high-net-worth clients.
• Serve as a primary point of contact for clients in the absence of the Relationship Manager.
• Address client inquiries, resolve issues, and provide timely information regarding their accounts and banking services.
• Account Management:
• Facilitate the opening, closing, and maintenance of client accounts.
• Ensure all client documentation is complete, accurate, and compliant with regulatory requirements.
• Monitor client account activities and transactions to ensure compliance with firm and MAS policies.
• Service Delivery:
• Coordinate with various counterparties to ensure seamless delivery of wealth management services to clients.
• Assist in the preparation of client presentations, reports, and reviews.
• Organize and participate in client meetings, taking detailed notes and following up on action items.
• Sales Support:
• Identify opportunities to cross-sell banking products and services to existing clients.
• Support Relationship Managers in developing and executing client acquisition strategies.
• Assist in preparing proposals and presentations for prospective clients.
• Risk Management:
• Monitor and report on client account activities to detect any potential risks or compliance issues.
• Ensure adherence to all regulatory requirements and internal policies, including AML and KYC regulations.
• Support the Relationship Managers in risk assessment and mitigation activities.
• Administrative Duties:
• Maintain accurate and up-to-date client records and databases.
• Prepare and distribute regular reports on client activities and performance metrics.
• Handle confidential information with discretion and maintain client privacy.