Assistant, Relationship Manager at Standard Bank - UK

Nairobi, Nairobi County, Kenya -

Full Time

Start Date

Immediate

Expiry Date

09 Sep, 26

Salary

0.0

Posted On

11 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Relationship Management, Transactional Banking, Account Opening, Investment Banking, Risk Management, Client Query Resolution, Cross-selling, Loan Application Processing, Financial Acumen, Wealth Management, Business Banking, Attention To Detail

Industry

Financial Services

Description

Company Description Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you. Job Description Provide proactive support to Relationship Managers by delivering a personalized and superior transactional banking experience to Wealth and Investment clients. This includes processing client instructions across account opening, payments, investments, lending, and other transactional products. Ensure timely resolution of client queries and complaints in line with Wealth and Investment service standards, while identifying cross‑selling opportunities to drive revenue growth. Maintain strict adherence to risk management controls and operational processes to minimize losses. Qualifications Education Field of Study: Finance, Investment or any other related field CISI certification is an added advantage Experience Required 3-5 years Proven track record in the financial services industry, preferably with relationship management experience in Wealth and Investment, Business Banking or Investment Banking Banking experience, preferably dealing with high net-worth individuals in a portfolio context. Experienced in upholding the highest levels of service. Exposure to branch back-office and sales support functions. Experience in completing loan applications successfully Additional Information Behavioural Competencies: Adopting Practical Approaches Articulating Information Checking Things/Attention to Detail Developing Expertise Exploring Possibilities Following Procedures Interpreting Data Team Working Upholding Standards Technical Competencies: Account Opening & Maintenance Evaluating Risk Management Effectiveness Financial Acumen Product and Services Knowledge Product Related Systems Risk Awareness Risk Identification Business Segment: Personal & Private Banking

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Responsibilities

Provide proactive support to Relationship Managers by delivering personalized transactional banking services to Wealth and Investment clients. This includes processing client instructions for accounts, payments, and lending while identifying revenue growth opportunities.