Assistant Resort Manager at RAC Ningaloo Reef Resort

Coral Bay, Western Australia, Australia -

Full Time

Start Date

Immediate

Expiry Date

26 Sep, 26

Salary

0.0

Posted On

28 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

People Leadership, Financial Management, Budgeting, Operational Excellence, Guest Service Standards, Performance Management, Recruitment, Cost Control, Risk Management, Stakeholder Liaison, Problem Solving, Strategic Management

Industry

Description

Please note we are currently only taking expressions of interest. Active recruitment for this role will commence in December 2026 with an expected start date of late-January 2027. The recently redeveloped RAC Ningaloo Reef Resort sits on the pristine shores of Coral Bay, a gateway to the World Heritage-listed Ningaloo Marine Park. With 90 modern units, a resort-style pool, ocean-view dining, a contemporary clubhouse, and sustainable features like solar power and EV charging, it offers an unforgettable coastal experience. Ahead of our grand reopening in Q1 2027, we’re seeking a motivated and experienced full-time Assistant Resort Manager to support the Resort Manager in leading the opening and day-to-day operations of this exciting new property. What will you be doing? As Assistant Resort Manager, you’ll play a key role in driving operational performance, developing high-performing teams, and ensuring every guest enjoys a world-class stay. This role offers the perfect blend of leadership, lifestyle, and the opportunity to make a real impact in one of Australia’s most spectacular coastal locations. Your day-to-day impact Assist the Resort Manager to deliver strategic management, financial performance, and operational excellence across the resort. Support and guide department managers to achieve strong performance and accountability. Ensure exceptional guest service standards are delivered consistently, including handling escalated feedback and complaints. Lead recruitment, development, and performance management of team members. Manage labour costs, budgets, procurement, and cost control in line with occupancy levels. Monitor revenue and implement strategies to maximise discretionary spend. Drive compliance, risk management, and a safety-first culture across the resort. Represent RAC Parks & Resorts at community events and liaise with local stakeholders. What you’ll bring to the team Proven experience in a managerial or senior supervisory role within hospitality, tourism, or a related industry. Strong people leadership skills with the ability to develop engaged, high-performing teams. Solid financial management experience, including budgets and reporting. Ability to identify and embed process and system improvements. Excellent communication, organisation, and problem-solving skills. Relevant qualifications in Management or Hospitality (desirable). Current Driver’s Licence, Police Clearance, Approved Manager Licence, and Senior First Aid Certificate. Flexibility to live and work in Coral Bay, with availability across a 7-day roster including weekends and public holidays. Why you’ll love working with us A competitive salary package including performance incentives and on-site accommodation. Police Check cost covered by RAC. The chance to be part of an exciting resort opening and build your leadership career. Access to learning and development programs and career progression across the RAC Parks & Resorts network. A unique lifestyle opportunity – work and live where others holiday, steps from Ningaloo Reef! Supportive, inclusive culture within a values-driven organisation. How to Apply Ready to take the next step in your culinary journey? Click ‘Apply’ today and submit your resume to join the kitchen team at RAC Ningaloo Reef Resort. About RAC At RAC, we’re committed to creating an inclusive workplace where everyone feels welcome and valued. We celebrate diversity and encourage people from all backgrounds to apply. If you require any adjustments to support your application or participation in the process, please reach out to our Talent Acquisition Team – we’re here to help. RAC Ningaloo Reef Resort redevelopment is well underway, with our brand-new, state-of-the-art resort set to open mid-year 2026. To bring this incredible new resort to life, we’ll be building a dedicated team. We’re now welcoming Expressions of Interest to work in one of WA’s most iconic coastal destinations. Brand-new self-contained staff accommodation Comprehensive training and development Competitive pay rates A supportive and caring work environment with a long-established business proud of their inclusive culture and opportunities An opportunity to live and work in one of Western Australia’s most stunning locations Attractive staff benefits and incentives Enjoy the Ningaloo lifestyle, snorkel, swim and explore Coral Bay on your days off For more information on the RAC Ningaloo Reef Resort re-development, please visit our RA Parks & Resorts website. If you have any questions about the resort, timelines, or the recruitment process, please reach out to us at recruitment@rac.com.au

Responsibilities

Support the Resort Manager in leading the opening and daily operations of the RAC Ningaloo Reef Resort. Drive operational performance, manage financial budgets, and ensure world-class guest service standards.