Full job description

Company Description

At Accor, we believe in creating meaningful experiences and vibrant workplaces where people feel welcome and valued. As one of the world’s leading hospitality groups, Accor is home to over 5,000 properties across 110 countries, united by a shared commitment to excellence, innovation, and our signature Heartist culture.

At Sydney Olympic Park, our precinct brings together three iconic brands, Pullman, Novotel, and Ibis. Each offering a distinct guest experience while sharing a unified team spirit. Whether it’s the upscale sophistication of Pullman, the modern comfort of Novotel, or the smart simplicity of Ibis, our hotels work together to deliver exceptional service in one of Sydney’s most dynamic and event-rich locations.

As part of this precinct, you’ll be joining a collaborative, high-energy that thrives on diversity, creativity, and genuine connection. We’re proud to be part of a global network while maintaining a strong local identity, where every team member is empowered to grow, contribute, and make a difference.

Job Description

Are you a passionate hospitality professional who thrives on delivering exceptional guest experiences? We are looking for an energetic and hands-on Assistant Restaurant & Bar Manager to support the day to day operations of Boulevard Brasserie & Bar at Novotel and ibis Sydney Olympic Park. In this role, you will work closely with the Restaurant & Bar Manager to lead a high-performing Food & Beverage team, ensuring outstanding service, a welcoming dining atmosphere, and memorable guest experiences. You will be responsible for coordinating restaurant operations, developing and inspiring team members, driving revenue opportunities, maintaining high standards of food safety and compliance, and ensuring smooth collaboration across departments including Kitchen, Front Office, Sales & Marketing, and Conference & Events. This is an exciting opportunity for a confident leader who is passionate about hospitality, enjoys building strong teams, and has a strong understanding of food, beverage, and restaurant operations within a busy hotel environment.

What You’ll Be Doing:

• Support the daily operation of the Restaurant & Bar, ensuring exceptional service standards and guest satisfaction.
• Lead, coach, and inspire the Food & Beverage team to deliver memorable dining experiences.
• Maintain a strong focus on menu knowledge, dietary requirements, allergens, and beverage recommendations.
• Drive sales and revenue through upselling, promotions, and exceptional guest engagement.
• Manage stock ordering, inventory control, stocktakes, and equipment maintenance.
• Assist with recruitment, onboarding, training, performance development, and team engagement initiatives.
• Ensure compliance with RSA requirements, food safety standards, WHS regulations, and hotel policies.
• Build strong relationships with guests, including VIPs and regular loyalty members, while handling enquiries, feedback, and complaints professionally.
• Support the successful delivery of conferences, functions, and special events in collaboration with internal departments.
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