SERVICE STANDARDS & GUEST EXPERIENCE

• Partner with the Restaurant Manager to establish clear service standards and ensure they are consistently upheld
• Lead by example on the floor, modeling proper service techniques, uniform standards, and professional guest interactions
• Hold the team accountable to details that matter—from salt and pepper placement to spotless glassware, aligned chairs, and uniform presentation
• Inspect indoor and outdoor dining areas throughout each shift, reinforcing consistency and providing real-time coaching

REQUIREMENTS

• 2+ years of restaurant supervisory or assistant management experience required; resort or upscale dining experience preferred
• Strong knowledge of food and beverage service standards and health/safety regulations
• Proficiency with POS systems and basic reporting
• Must be available to work evenings, weekends, and holidays
• Ability to stand for extended periods and lift up to 40 lbs

THE ROLE

Chetola Resort is seeking a disciplined, detail-oriented, and people-focused Assistant Restaurant Manager to join the leadership team at Timberlake’s Restaurant. Working closely with the Restaurant Manager and alongside another Assistant Restaurant Manager, this role helps set, communicate, and reinforce the standards that define exceptional service.
The Assistant Manager plays a key role in both operational precision—making sure every table, tray, and guest interaction meets expectations—and in team culture—building morale, motivating staff, and creating a sense of pride in the work. This is a hands-on leadership role for someone who can model excellence, hold others accountable, and cultivate a team environment that’s both disciplined and supportive.