About the job

Assistant ManagerJoin one of the world's most recognisable premium burger brands, with a presence in over 20 countries and a reputation for delivering exceptional food, outstanding hospitality, and unforgettable guest experiences. Having built a loyal following across the globe and become a household name in the US, this is an exciting opportunity to be part of a business that continues to grow internationally.

We're looking for an enthusiastic and driven Assistant Manager to help lead a fast-paced, high-energy restaurant environment. If you're passionate about developing people, delivering exceptional customer service, and driving operational excellence, this is a fantastic opportunity to grow your career with a globally respected brand.

Key ResponsibilitiesSupport the overall daily operation of the business, ensuring smooth and efficient service throughout every shift.
Lead, motivate, and coach team members to create a positive, collaborative, and high-performing workplace.
Assist with recruitment, onboarding, training, and ongoing development of employees to help them reach their full potential.
Ensure excellent customer service is consistently delivered while resolving any issues professionally and efficiently.
Monitor health and safety, food hygiene, and cleanliness standards to ensure full compliance at all times.
Oversee stock management, inventory control, ordering, and receiving of deliveries to support business operations.
Help manage labour costs, productivity, and operational performance while contributing to financial targets.
Maintain equipment and facilities, ensuring they are safe, clean, and operating effectively.
Step in to lead shifts, make operational decisions, and support the wider management team whenever required.

RequirementsPrevious experience in a leadership, supervisory, or management role within hospitality, retail, or a fast-paced customer service environment.
Strong leadership skills with the ability to motivate and inspire a team.
Excellent communication and interpersonal skills.
Confident problem-solver with the ability to make decisions under pressure.
Passionate about delivering outstanding customer experiences.
Self-motivated, organised, and able to prioritise multiple tasks effectively.
Food Safety Level 2 certification (or willingness to obtain).

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Responsibilities

About the job

Key ResponsibilitiesSupport the overall daily operation of the business, ensuring smooth and efficient service throughout every shift.
Lead, motivate, and coach team members to create a positive, collaborative, and high-performing workplace.
Assist with recruitment, onboarding, training, and ongoing development of employees to help them reach their full potential.
Ensure excellent customer service is consistently delivered while resolving any issues professionally and efficiently.
Monitor health and safety, food hygiene, and cleanliness standards to ensure full compliance at all times.
Oversee stock management, inventory control, ordering, and receiving of deliveries to support business operations.
Help manage labour costs, productivity, and operational performance while contributing to financial targets.
Maintain equipment and facilities, ensuring they are safe, clean, and operating effectively.
Step in to lead shifts, make operational decisions, and support the wider management team whenever required.

RequirementsPrevious experience in a leadership, supervisory, or management role within hospitality, retail, or a fast-paced customer service environment.
Strong leadership skills with the ability to motivate and inspire a team.
Excellent communication and interpersonal skills.
Confident problem-solver with the ability to make decisions under pressure.
Passionate about delivering outstanding customer experiences.
Self-motivated, organised, and able to prioritise multiple tasks effectively.
Food Safety Level 2 certification (or willingness to obtain).