JOB SUMMARY:

Assist in the management of all outlets at The Ranch at Death Valley F&B operations. Responsible for all front of house operations, including overseeing guest/customer service, employee relations, reservations, and the coordination of all F&B operations at the Ranch.

• Provide excellent guest/customer service and resolve guest related issues in a prompt manner.
• Coordinate and facilitate F&B operations to provide quality service and product for our guests.
• Responsible for scheduling, forecasting, Food & Beverage inventories to include linen, silverware, china and glassware.
• Payroll tracking and cost control.
• Management functions include but are not limited to: employee relations, conflict resolution, skills training, staff meetings, safety training and overseeing reservation book.
• Attend weekly F&B management meetings.
• Responsible for additional management and/or related duties assigned by immediate supervisor.
• Strong analytical and organizational skills demonstrated in a fine dining customer-oriented environment.
• Superior guest and employee relations experience.
• Responsible for ensuring that all employees are aware of the Ecometrix Policy, Xanterra’s company-wide Environmental Management System (EMS) and their roles and responsibilities in achieving conformance to the policy.
• Other duties as assigned