Assistant Restaurant Manager

at  Pappa Flock

JOB TITLE: ARM

Location: Rouse Hill Town Centre, 10/14 Market Ln, Rouse Hill NSW 2155
Employment Type: Full Time
About Pappa Flock:
At Pappa Flock, we pride ourselves on delivering an exceptional dining experience with a unique blend of flavors and a vibrant atmosphere. Our commitment to quality, creativity, and customer satisfaction has made us a favorite among locals and visitors alike. We are looking for a passionate and experienced Restaurant Manager to join our dynamic team and help us continue to exceed our guests’ expectations.
Job Description:
As the ARM at Pappa Flock, you will be responsible for overseeing the daily operations of our restaurant, ensuring the highest standards of service and customer satisfaction. Your leadership will be pivotal in maintaining our reputation for excellence and creating a welcoming environment for both our guests and team members.
Key Responsibilities:
- Manage and supervise all aspects of restaurant operations, including staff management, customer service, and inventory control.
- Develop and implement efficient processes to ensure smooth and effective service during all shifts.
- Train, mentor, and motivate team members to deliver exceptional customer experiences.
- Monitor and maintain quality control, ensuring all dishes meet Pappa Flock’s high standards.
- Handle customer inquiries, complaints, and feedback in a professional and courteous manner.
- Prepare and manage staff schedules, ensuring adequate coverage for rotating rosters from Monday to Sunday.
- Oversee financial aspects, including budgeting, cost control, and revenue management.
- Collaborate with the kitchen team to ensure seamless communication and service delivery.
- Uphold health, safety, and hygiene standards in compliance with regulations.
Qualifications:
- Previous experience as a Restaurant Manager or in a similar role is highly beneficial.
- Strong leadership and interpersonal skills with the ability to inspire and manage a diverse team.
- Excellent organizational and multitasking abilities.
- A customer-focused attitude with a passion for delivering outstanding service.
- Proficiency in restaurant management software and POS systems.
- Flexibility to work rotating rosters, including weekends and public holidays.
Benefits:
- Competitive salary starting from $60,000 per annum plus superannuation.
- Free food per shift, allowing you to enjoy the delicious offerings of Pappa Flock.
- Opportunity to work in a vibrant and dynamic environment.
- Career growth and development opportunities.
How to Apply:
If you are a motivated and experienced Restaurant Manager looking to join a dynamic team, we would love to hear from you. Please send your resume and a cover letter outlining your relevant experience to hr@pappaflock.com.au.
Join Pappa Flock and be part of an exciting journey in delivering exceptional dining experiences!
Team Pappa Flock.!
[Company Website: https://pappaflock.com.au/]
Job Types: Full-time, Permanent
Pay: $60,000.00 – $65,000.00 per year

Schedule:

• 8 hour shift

Application Question(s):

• First Aid Certificate

Experience:

• Restaurant management OR ARM: 1 year (Required)

Licence/Certification:

• Food Safety Supervisors Certificate (Required)
• Food Handling Certificate (Preferred)

Work Authorisation:

• Australia (Required)

Work Location: In perso

Please refer the Job description for details