• Assist with overall day-to-day operations in the Dining Hall area, Pantry and Stewarding sections
• Ensure the outlet is run in an efficient manner and proper service is offered at all times
• Ensure all special requirements needed for service or food are prepared for and carried out for customers
• Handle customer feedback calmly, professionally and efficiently at all times, resolving any disputes and recovering service effectively
• Keep the management /Chef updated on any food delay, complaints and customers feedback
• Manage restaurant inventory levels, handling purchasing of necessary items when necessary
• Manage restaurant environment, handle and schedule regular maintenance and upkeep of restaurant, such as pest control, servicing, etc
• Resolve any reservation and cashiering issues
• Handle restaurant petty cash disbursements and reimbursements
• Stand-in and cover duties of any area requiring support
• Schedule staff roster to ensure good and sufficient allocation of manpower for service
• Manage and train staffPerform any other job tasks assigned by the management

Requirements:

• Prior experience as Senior/ Restaurant Manager in Chinese restaurant
• Excellent personal presentation and interpersonal skills
• Confident, outgoing personality and positive attitude
• Ability to remain calm under pressure
• Able to cope in fast-paced environment with heavy volume
• Ability to multi-task
• Fluency in reading, writing and spoken English & Chinese / Mandarin – in order to liaise with Mandarin speaking associates

Please refer the Job description for details