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Assistant Restaurant Manager (Shisen Hanten) at OUE Restaurants

Singapore, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

12 Oct, 26

Salary

0.0

Posted On

14 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Staff Training, Employee Discipline, Reservation Management, Hygiene And Safety Compliance, Inventory Management, Customer Relationship Management, Complaint Resolution, Billing And Cashiering Coordination, Scheduling, Operational Reporting

Industry

Hospitality

Description

Responsibilities • Ensure employee discipline, training and enforce house rules, including staff grooming and appearance • Check reservation book and the entertainment schedule. To check on customer requests, special or VIP arrangements to be accommodated • Inspect all service stations and table set-ups. To check and control the lighting systems and consistently monitor the audio systems in accordance to the volume of guests • Consistently monitor the cleanliness of all areas and to apply and ensure application of procedures and regulations concerning hygiene and safety • To monitor and control service station assignments • Assist in scheduling, record keeping, and initiating of reports, requisition and maintenance orders • Assist in managing operational inventory • Make sure that all rules concerning ordering and billing are respected. To coordinate and control the activity of cashiering • Maintain good customer relationships, anticipating guests’ needs and providing flawless, professional and upscale guest service experiences • Pay attention to guest comments and suggestions, and immediately take all required corrective measures to deal with customer’s complaints and comments • Maintain the highest integrity and personal presentation at all times • Any other duties as assigned by the Management Annual Leave, Family Care Leave & Paid Medical Leave Annual Wage Supplement Performance Bonus & Annual Salary Increment Group Medical, Hospitalisation & Dental Insurance Long Service Award Professional Growth & Development Education Assistance External Training Sponsorship Staff Discounts Staff Referral Scheme Staff Meals Provided

Responsibilities

Oversee daily restaurant operations, including staff discipline, training, and the maintenance of hygiene and safety standards. Ensure high-quality guest experiences by managing reservations, handling complaints, and coordinating billing and inventory.