Job Ref: UNI1380
Branch: Parker’s Tavern
Location: Parker’s Tavern, Cambridge
Salary/Benefits: Competitive Salary
Contract type: Permanent
Hours: Full Time
Hours per week: 42.5
Posted date: 21/08/2025
Closing date: 23/09/2025

ABOUT US

University Arms is a 189-bedroom design-led Hotel situated in the heart of Cambridge, United Kingdom. Overlooking Parker’s Piece is the Hotel’s quintessentially British Restaurant and Bar, Parker’s Tavern, Library Lounge and beautiful wood-panelled Ballroom.
Opened in 1834 as a Coaching Inn, University Arms is Cambridge’s oldest Hotel. For 180 years, the Hotel was added to, updated and modernised in the line with the age; however, it was the reopening in 2018 after a four-year £80m full renovation that really positioned the Hotel. It is now Cambridge’s go to’ destination, alluring visitors with the promise of a sense of modern luxury.

WHAT WILL YOU BE DOING

As Assistant Restaurant Manager, you will support the Restaurant Manager and Restaurant Bar General Manager in the day-to-day running of the restaurant, ensuring smooth operations and maintaining the highest standards of guest service. You will lead, motivate, and train the restaurant team, while also being hands-on in service delivery.

THE DUTIES

• Assist in managing the daily restaurant operations, ensuring efficiency and guest satisfaction.
• Supervise, train, and motivate front-of-house staff.
• Foster a culture of growth, development, and performance within the department.
• Maintain high service standards and ensure all team members deliver warm and professional hospitality.
• Support with staff scheduling, stock control, and financial targets.
• Handle guest feedback and resolve issues effectively.
• Work closely with the kitchen and bar teams to ensure smooth communication and service flow.
• Uphold health, safety, and hygiene standards in line with hotel policies.
• Have an eye for detail when it comes to the hotel environment.
• Regularly walk through public spaces to ensure the building is well-maintained and operational areas have an atmosphere that meets or exceeds guest expectations.