JOB DESCRIPTION

Related Titles: Dining and Beverage Service Assistant Manager; Floor Manager
Reports to: Club House Manager
Supervises: Food and Beverage Staff (Dining Room Captains, Servers, Head Bartender, Bartenders and Bussers)

POSITION SUMMARY:

The Assistant Manager supports the Food and Beverage Manager in providing superior food and beverage service to the Club’s members and guests. Maintains inventory and cost controls for all beverage operations. He/she will be responsible for managing and directing staff in the dining room(s) and other outlets. He/she will participate in hiring, training and supervising Dining Room Captains and Food and Beverage staff. He/she oversees floor operations, dining, and events, and works directly with the service staff to ensure member satisfaction. Responsible for operations of the Club’s Food and Beverage department in the absence of the Food and Beverage Manager and performs specific tasks as requested by him/her. This is a fulltime, salaried exempt position.

PREFERRED EDUCATION AND/OR EXPERIENCE:

The ideal person is an energetic, detail-oriented, and self-motivated professional with a proven and stable record of food and beverage excellence. Well-developed verbal and written communication skills are critical. This position generally requires a two or four-year degree in Hotel and Restaurant Management, and/or equivalent experience in hospitality services and catering or banquet/event management.
Previous knowledge, skills and abilities serving, supervising and/or training in a fine dining food service environment.
Required certification: Austin Certified Food Manager Certification, TABC (Texas Alcoholic Beverage Commission) certification.

LANGUAGE SKILLS:

Ability to speak clearly and concisely to maintain proper, effective communication between staff and Club members; excellent verbal skills are required to supervise and direct personnel effectively.

REASONING ABILITIES:

Be able to problem-solve, be prepared and flexible on the job. Establish and uphold cooperative working relationships. Work quickly and accurately, both independently and as a part of a team; take initiative. Be organized, exercise sound judgment, perform detailed tasks; understand, follow, and give verbal and written instruction. Adept at preserving the confidentiality aspects this position requires.

WORK ENVIRONMENT:

The noise level in the workplace is usually moderate, characteristic of fine dining restaurants or country clubs. The work environment is comparable to other food service industries and restaurant environments but may include atypical or extraordinary conditions.
Limitations and Disclaimer: The above job description is meant to describe the general nature and level of work expected to be performed for this role at Westwood Country Club. It is not intended to be an exhaustive list of all responsibilities, duties and skills required for this position. All job requirements are subject to possible modifications and will be reasonably accommodated for individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of other employees. This job description does not state or imply that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow other job-related instruction and perform other job-related duties when requested by their supervisor, in compliance with federal and state laws. Listed requirements are representative of the necessary knowledge, skills, and abilities to perform this job successfully. Employee must possess these essential abilities to perform the assigned position proficiently. This job description may be changed or updated at any time. Continued employment remains on an “at-will” basis.

• Sustain a high degree of decorum and confidentiality in all aspects of the job.
• When necessary, participate in the determination of the staff involuntary terminations; facilitates information for voluntary resignations.
• Be detail-oriented, able to prioritize and multitask; be organized and responsible.
• Maintain a positive, professional manner always; be courteous with all patrons and staff.
• Attend and contribute to staff meetings and BEO meetings (Banquet Event Order)
• Assures that all laws applicable to Food and beverage service operations are consistently followed.
• Keeps abreast of industry trends relative to the Food and Beverage operation.
• Monitor the ordering and receiving for products and supplies for proper quantity/prices.
• Maintains an adequate supply of liquors, wines, beers, etc., through effective inventory management; develops product and revenue control systems to help reduce theft and profit loss.
• Completes and inputs monthly inventory, transfers, and all other needs in relation to the accounting office requirements for the beverage operations of the club.
• Other duties as assigned.