Assistant Retail Manager / Retail Assistant / Shop Assistant at Shaheeda Zainab Independent Private Muslim School

Abu Dhabi, Abu Dhabi, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

21 Jan, 27

Salary

77000.0

Posted On

23 Oct, 26

Experience

8 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Consumer Services

Description

We are seeking enthusiastic, customer-focused, and results-driven individuals to join our retail team as Assistant Retail Manager, Retail Assistant, or Shop Assistant in the United Arab Emirates.These positions are suitable for candidates interested in retail operations, customer service, sales, merchandising, inventory management, and store administration. Depending on the role, successful candidates will assist with daily store operations, provide excellent customer service, maintain product displays, manage stock availability, process transactions, and contribute to sales growth and customer satisfaction.The Assistant Retail Manager will support store management in supervising employees, monitoring sales performance, coordinating daily operations, and maintaining service standards. Retail Assistants will focus on customer engagement, product recommendations, sales transactions, and merchandise presentation. Shop Assistants will support routine store activities, stock replenishment, product organization, and general customer assistance.Successful candidates will work closely with store managers, retail supervisors, sales teams, warehouse personnel, suppliers, and other colleagues to ensure smooth store operations, an organized shopping environment, and a positive customer experience.This opportunity offers a professional working environment where individuals can develop retail expertise, improve customer service skills, gain commercial experience, and pursue long-term career growth within the retail industry.Key Responsibilities1. Assistant Retail ManagerAssist the Retail Manager in overseeing daily store operations and ensuring efficient business activities.
Support the implementation of store policies, operating procedures, sales strategies, and customer service standards.
Supervise and coordinate retail assistants, shop assistants, cashiers, and other store employees where applicable.
Monitor daily sales results, track sales targets, and support initiatives to increase revenue.
Review sales performance indicators, transaction values, product demand, and inventory turnover where applicable.
Assist with employee scheduling, shift planning, attendance monitoring, and workforce allocation.
Support staff recruitment, onboarding, training, coaching, and performance evaluations where required.
Ensure employees maintain professional conduct and deliver consistent customer service.
Handle customer complaints, product enquiries, returns, exchanges, and escalated service issues.
Monitor inventory levels, stock movement, product availability, and replenishment requirements.
Coordinate with suppliers and warehouse teams to ensure timely stock deliveries.
Maintain product displays, promotional arrangements, pricing labels, and visual merchandising standards.
Support seasonal promotions, product launches, marketing campaigns, and special sales activities.
Assist with store opening and closing procedures, cash handling, and daily sales reconciliation.
Monitor store cleanliness, equipment condition, product presentation, and workplace safety.
Implement stock control and loss prevention procedures to minimize inventory discrepancies and shrinkage.
Prepare daily, weekly, and monthly sales reports and operational summaries for management.
Assist in monitoring store expenses and identifying opportunities to improve operational efficiency.
Ensure compliance with company policies and applicable UAE retail, consumer protection, and workplace safety requirements.
Identify opportunities to improve customer satisfaction, employee productivity, sales performance, and store profitability.
2. Retail AssistantWelcome customers and provide friendly, professional, and helpful service.
Assist customers in locating products, understanding product features, comparing options, and making purchasing decisions.
Provide accurate information about product availability, pricing, promotions, and store policies.
Recommend suitable products and identify opportunities for cross-selling and upselling.
Process purchases, payments, refunds, and exchanges according to company procedures where assigned.
Operate point-of-sale (POS) systems and maintain accurate transaction records.
Replenish shelves and ensure merchandise is displayed neatly and attractively.
Monitor product availability and report low stock levels to supervisors.
Assist with receiving deliveries, checking quantities, and inspecting merchandise for damage.
Maintain accurate price labels, promotional signage, and product information.
Support visual merchandising, seasonal displays, and promotional activities.
Maintain store cleanliness and ensure the shopping environment remains organized.
Respond to customer questions and refer complex enquiries or complaints to supervisors.
Participate in stocktaking, inventory checks, and product organization.
Follow cash handling procedures

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Responsibilities