Manitobah is dedicated to a greater cultural diversity throughout our business operations and hiring process. Manitobah is committed to hiring Indigenous employees wherever possible, candidates are encouraged to self-declare on their cover letter.
Assistant Retail Store Manager – Full Time - (Fixed Term)
September 2025 to February 2026

PROFESSIONAL EXPERIENCE:

• Minimum of two (2) years’ experience in progressively responsible retail positions is required.
• Experience working in an Indigenous or culturally sensitive environment is an asset.

EDUCATIONAL REQUIREMENTS:

• High school diploma, GED, or equivalent is required
• College Diploma in Business or Management field is considered an asset.

WHAT YOU WILL DO

The Assistant Store Manager’s responsibilities will include overseeing daily store operations, providing an exceptional customer experience, optimizing inventory management, implementing effective merchandising strategies, and ensuring a safe and inviting shopping environment. By actively engaging with customers and staff, the incumbent will contribute to achieving sales targets, fostering a positive team culture, and delivering an outstanding shopping experience that reinforces Manitobah’s brand reputation as a preferred retail destination in the community.

KEY RESPONSIBILITIES

• Greet and engage customers in a manner that models exemplary customer service, in coherence with sales model.
• Supervision of Retail Ambassadors and Key Holders.
• Coaching and motivating the team to reach and maintain top performance and provide an exceptional customer experience.
• Delegate tasks when necessary to store Key Holders and Ambassadors.
• Set up and manage an efficient and organized inventory stock room.
• Responsible for approving and ensuring bi-weekly timesheets are correct for payroll.
• Executing in store workshops and special events.
• Make sure all customer complaints are address and handled professionally, leaving the customer with a positive resolution.
• Ensures all merchandise is properly ticketed and displayed accordingly.
• Manage administrative systems and procedures effectively and in accordance with company policies.
• Responsible for enforcing company policy, ensures a safe work environment, free of harassment or unlawful discrimination.
• Responsible for adherence to all loss prevention and security policies, as well as credit procedures (e.g., credit and debit cards, employee purchases, discounts, deposits, returns and exchanges).
• Consistently offer Fireside Community e-mail sign up to all customers.
• Lives and acts on Manitobah’s brand values of: Love, Respect, Bravery, Truth, Honesty, Humility and Wisdom.