JOB DESCRIPTIONS:

• Achieve and exceed store sales target and store KPIs
• Engage team-selling strategy to deliver Total Customer Experience and close sales
• Take the lead to demonstrate sales strategy and motivate others to close sales and achieve store target
• Partners Store Manager/Area Executive on action plans to exceed sales target/plan
• Provides feedback to Store Manager/Area Executive in view of business trends and staff performance in order to maximize sales
• Knows the best sellers, the required placement, and ensures that their sales are at or above company performance
• Perform operational tasks, maintains neat, clean and organized store environment, monitor inventory movement and conducts store take
• Perform merchandising tasks, e.g. floor sets and planograms
• Maintains high level of personal integrity, adhere to Loss Prevention practices and policies, manage work schedule and time keeping, report of fraudulent/disciplinary/ theft issues immediately to superiors
• Process and document sales transactions, conduct daily closing checks and verification
• Support in management of store operation, enforcement of service standards and team performance
• Recognizes performance issues and communicates details to Store Manager on a regular basis
• Instil high standards of compliance and hold teams accountable
• Educate team members to provide consistent Total Customer Experience through customer’s first touch point to the end of transaction
• Set example by demonstrating personalised customer service and selling skills
• Imparts product and operations knowledge, utilising tools provided
• Consistently build team members’ competencies by engaging in continuous training, role-playing and effective delegation of tasks
• Drive employee engagement and foster team spirit

REQUIREMENTS:

• Secondary and above or Certificate in Retail Management or related disciplines
• At least 5 years of experience in retail industry, including 2 years at supervisor level, preferably in Timepieces or FMCG Electronics products
• Experience in retail shop and team supervision, preferably in Sporty or Street Style apparels
• Passion for sales and customer service
• Proven sales and results oriented to meet targets
• Good sales performance analysis skills and committed to uphold high service standards
• Strong leadership and mentoring skills to junior staff
• Excellent interpersonal and communication skills
• Ability to connect with Team and develop people
• Fluent in English verbal and written communication

Please refer the Job description for details